If you need foundation repair services in North Richland Hills, Pinnacle Foundation Repair is the business you have been searching for. When you notice any sort of problem with the foundations of your property, it is important to get an expert on the case as soon as possible. If you don’t, this can result in the issue getting much worse and much more expensive.
With our many years of experience and our excellent reputation in the industry, you can be sure that you can count on us to deliver the service you’re looking for. Read on to discover more about the service we provide, and please do not hesitate to give us a call if you want to find out more.
Why should you invest in foundation repairs?
There are a lot of reasons why it makes sense to invest in our foundation repair treatment in North Richland Hills, including the following:
One of the main reasons why you should get your foundation issue repaired is because it is going to save you a lot of money in the long run. This is not the sort of issue that is simply going to disappear. If you do not get the problem fixed as soon as possible, it is only going to get worse and worse, which will cost you a lot more money in the end.
In addition to this, your property will enhance in value too, which means you will be able to fetch more money from your investment, whether you plan on selling your home soon or in the future.
Our specialist foundation repair services in North Richland Hills will also make sure that you do not experience any issues at your property, such as flooding or any other problems that may arise due to the foundation problems you are experiencing. Plus, you will protect the appearance and condition of your backyard too.
What are the different foundation repair services we have to offer?
One thing that we certainly recognize is that not all properties are the same. That is why we offer a number of different repair services. This includes steel pier systems, which are designed based on data to ensure as little of the landscape is disturbed as possible. With steel pier systems, an average depth of 30-foot is attained.
Segmented piers provide a new, contemporary solution, which is cost-efficient for homeowners. We also have concrete pier systems, which create a long-lasting result and are heavy-load bearing. The standard depth for these systems is 12-foot.
We also have helical pieces, which are created for both external foundation repairs, as well as slab foundation repairs. They are also appropriate for new installations as well.
The grout in my existing floors was cracking, so I want to make sure the foundation was ok before installing new floors. Chris was the account executive who came out. He called to let me know what time he would arrive, pointed out areas that we should keep an eye on, but assured me the foundation was in good shape. I will definitely call Pinnacle Foundation Repair if/when we need any foundation repair.
18:22 05 May 21
Jacob, Victor and the crew were amazing! Jacob and Victor both personally came out during the repairs and walked us through everything. We couldn't have picked a better company to care for our home. Honestly one of the easiest projects we have had done to our home. Highly recommend this group!
18:07 04 May 21
All the positive reviews are true with Pinnacle Foundation. I feel so relieved after seeing completion of their work and them coming behind two other foundation companies I used over the years that didn't get it right in every aspect. I looked for 5 star reviews and they are truly 5 star based on their integrity. They are a company that does not cut corners and goes by the book including permits and inspections of completed work, including engineering and plumbing. For the first time, in a long time, I feel I was done right. James, the owner, came to evaluate my situation. I was so impressed to learn he is a top notch geologist, as well as engineer, who really knows his soils for this area that has major foundation problems. I learned that it is just not about placing piers but placing root barriers can eliminate or control foundation problems when existing roots of trees cause the problems. He is so knowledgeable and honest to come up with what is your best solution. No other companies that I had come out ever mentioned root barriers. Pinnacle's workers were professional, listened to my concerns, explained along the way, kept me updated, did an exceptional job, and cleaned up afterward that you never even knew they were there. Just amazing! The best part, I truly saw the cracks inside my house and inside my garage walls closing. I felt and could see the difference in my raised, once sunken, floor. It was money well spent not to mention piece of mind.
16:53 04 May 21
I recommend Pinnacle to anyone needing foundation repair! Chris Wood, our account manager, was awesome. He showed us pictures he took under our house, and explained everything that would take place. When our repair guys showed up, they were very courteous and efficient. Victor and Oscar made sure it was all done properly. We live in a pretty old home, so I was impressed by the outcome. We live in Gun Barrel City, and they drove 2 hours to get here. We were not charged extra for the mileage. And, they had the best quote!
19:55 03 May 21
I was a little worried about some cracks that I've seen around the house over the past few months. I called Pinnacle Foundation Repair to have an inspection done - Nate came out, took a look around and reassured me that everything was normal. He took some measurements of my foundation and confirmed everything was in good shape. He was very professional and I would absolutely recommend Pinnacle Foundation Repair.
21:00 30 Apr 21
Chris was fantastic - professional and very friendly. Worked efficiently and answered all my questions. Would recommend!
20:31 30 Apr 21
Robby was very professional, truthful in what was needed and what was not. I would definitely not hesitate to go with his company
11:41 30 Apr 21
Pinnacle Foundation did an excellent job with my foundation repair. Nate came out to assess my foundation needs. He was very responsive, answered all my questions and provided me with a fair estimate. The actual foundation repair went very well and exceeded my expectations. The crew was professional and did a great of putting everything back in place. The crew manager kept me informed of progress throughout the work. Pinnacle made the process as stress free as possible. I highly recommend this company.
23:22 29 Apr 21
I got an estimate from three different foundation repair companies. Pinnacle foundation repair by far was the most thorough, knowledgeable and professional. Jacob was very detailed and transparent during and after the inspection of the foundation. After the inspection , Jacob explained everything in simple terms to make certain my client understood the root of her foundation problem, as well as the process to repair it. He also gave us visuals by showing us the pictures he had taken while under the house, and also by creating a computer graphic of the repair plan.Pinnacle came highly recommended, and after the inspection , my client and I both were comfortable with making our decision.Thank you so much Jacob‼️
17:45 28 Apr 21
We used Pinnacle after talking with several other companies to have channel drains installed for flooding issues we were having on our patio and garage. Our sales rep was Jacob, and he was very responsive and timely with all communications. The quote and job expectations were accurate to the work that was performed. He involved other Pinnacle employees with more years of experience to evaluate our situation to make sure they could correct our issue. The work crew arrived on time and the foreman answered all of my questions. If we have more needs in the future we will definitely be using Pinnacle again.
13:07 27 Apr 21
Wanted to give a shout out to James with Pinnacle Foundation Repair. He was timely, professional, and thorough with his assessment of the home. He took the time to explain various details of the foundation with me and answered all of my questions. He genuinely cares about his customers and I appreciated him! Thank you!
18:04 26 Apr 21
Wonderful company to work with! Very professional and honest assessment of the work that needed to be done. Timely scheduling. Great crew who was respectful and on time. The work they did was great and they scheduled the post-repair inspection quickly after their work was complete. Highly recommend!!!
22:21 22 Apr 21
Had an awesome experience with Pinnacle for the foundation repair of our home. James (owner) came out and assessed our house and was extremely knowledgeable. He gave us fair pricing and recommended steel transition hybrid piers based on our soil (which were actually cheaper than the straight steel piers I inquired about). I cannot say enough good things about Kristen, who was our project coordinator. I had so many questions about the repair process and she made sure I got all the answers I needed. They were able to get us on the schedule in 1 week, and the job was estimated to take 2 days and was completed in 1!The ONLY negative I experienced really doesn't have much to do with Pinnacle's work, but with the plumbing company they contracted out to do our tests after completion. However, the way the company handled my situation with them speaks volumes about how much they value their customers. I will forever recommend Pinnacle for foundation repair!!!
02:37 21 Apr 21
Pinnacle was extremely professional and came out for a free estimate. They called ahead of time to let me know they were on the way and after doing an evaluation told me that I had no issues to worry about. I would highly recommend them.
20:00 20 Apr 21
Nate B. was so professional, patient and nice. He was quick, top notched quality service and very responsive.
14:37 19 Apr 21
Nate did an amazing job with the evaluation. We fortunately did not have to get our foundation repaired but he took the time to show and email us the assessment. I also appreciate the secretary I had a chance to talk to she was very professional and was able to get me an appointment. Thank you so much!
02:47 19 Apr 21
23:36 16 Apr 21
If you have a friend who knows anything about foundation repair it would be just like talking to Robby at Pinnacle. Robby came out to my house to discuss some concerns I had with the foundation. Right away he put me at ease with his outgoing and friendly demeanor. After his inspection we went over some options which included a referral to an engineering company. Turns out I didn't need any repairs, but Robby still checked back with me to make sure everything was ok. The ladies in the office were equally impressive! I can't say enough good things about this company.
19:49 16 Apr 21
I’m extremely thankful to Robbie who came and did thorough inspection of our property and his findings are different from other foundation companies who are giving wrong reports to run their businesses. He found out that the foundation is in good shape but the problem is drainage and we need to fix it.Thank you, Robbed e!!
18:11 16 Apr 21
The owner himself, Robby, came out and assessed our foundation. He concluded no work needed to be done informing us that he was an honest guy unlike some other companies we had out. He gave us steps to take to prevent the foundation from having further issues.
17:48 16 Apr 21
20:25 15 Apr 21
14:12 14 Apr 21
Nate was professional and personable. He communicated with me on the day as to when he would arrive. He explained his process in detail and addressed all my concerns. I will be reaching out to him in the future should we have another need.
19:29 13 Apr 21
I don't usually write reviews unless a company is exceptional and I feel I paid what was justified. We had various quotes because the concrete company that did our patio was a recommendation from another exceptional company. That was a mistake so this time we would get at least 3 quotes and check customer reviews.Pinnacle was the most reasonably priced and their quote was for steel piers. They also explained and provided various solutions to the mess the other company left behind. They were professional and left my outdoor cleaner than when they started. If researching concrete companies, get more than one quote and look at the customer reviews!
13:57 11 Apr 21
After much research I selected Pinnacle Foundation Repair to provide a professional evaluation of concerns I had regarding the foundation at my residence. Robby Brown of Pinnacle responded and met all of my expectations and then some.
19:27 09 Apr 21
A foundation company that, get this, actually has their customer's best interest in mind. I praise God that I found them and all their fabulous reviews across many platforms. Know how many piers the company that advertises on a well known sports radio show quoted me? 28. Know how many piers that well known company with the well known ole' ballplayer repping them quoted me? 21. Guess how many Pinnacle quoted me. Just 10. You know why? because that's all I needed. I was about to get fleeced by those other companies and all with a smile on their faces. My personal experience is this: All of Pinnacle's 5-star reviews that you can find and research online = Pinnacle lived up to it. My account rep Jacob Ehrlish is an honest strait-shooter in my estimation who literally saved me from the 'Big-Named Brigades' and saved my family about $9K. Supervisor Miguel was just a pleasure to interact with. Friendly, humble, and really knows his stuff. The entire crew was hardworking and took pride in their work and went above and beyond in spreading extra dirt around the foundation as well as some low spots in my yard. I NEVER leave reviews. Quite frankly I'm hard to please and am rarely awed. However, it's an honor to leave a review for this company because A. = They earned it. And B. = I hope many families see this so they too will be compelled to give Pinnacle a shot and save themselves thousands. Kudos to Pinnacle and heart felt thanks from my family to yours. WELL DONE!
14:11 09 Apr 21
Foundation needed about 1 in of correction as my floor was showing signs of separation and the expansion crack had some major widening. Jacob was awesome with his evaluation. The work crew and supervisor. were all super friendly and professional. Very satisfied with the work. Thanks Pinnacle.
20:42 08 Apr 21
On time!Jacob was a very nice person to work with and very helpful with all his answers. Would recommend him again.
17:07 08 Apr 21
Nate came to our home and did a thorough inspection. He pointed out the areas of concern and gave me an honest recommendation. We do have some areas that are concerning and he gave us a quote if we chose to move forward. It was quite a bit cheaper than the competitors, who neglected to tell us that our situation wasn’t in immediate need of correction. Nate explained what we should look for, and to be sure to let them know when we are ready to move forward. Friendly, affordable, honest. When it comes time to have this done, I’ll be giving Pinnacle my business.
21:41 07 Apr 21
Rob came out and did a thorough detailed assessment of our property. His findings determined that we needed to install gutters and check for any underground leaks. He could have easily suggested repairs that would have had no benefit, just to get the job. Instead he was honest with his recommendations. If I have any issues in the future I will certainly use Pinnacle again.
13:06 04 Apr 21
Pinnacle was able to come out and assess my foundation within a reasonable amount of time, they were transparent with what needed addressed and what didn’t.... and the crew that did the actual work was flexible and was able to do the work from the outside of my house instead of the inside of my home. And the amount of dirt that they dug up was significant and the fact that they put all the dirt back and cleaned up the mess and it looks like they were never even there! Very professional, highly recommend!
17:06 03 Apr 21
Our kitchen flooring had buckled in our recently purchased home, and we were so nervous that our foundation was the issue. Jacob was friendly and very knowledgeable. He explained the whole process from start to finish and he was able to answer all of our questions. The best part is our foundation is in good shape! Thanks a million!
16:16 03 Apr 21
Chris was very professional and took the time to inspect my entire house. He presented the readings and provided recommendations to attend my foundation problem. I recommend Chris and Pinnacle's services
17:01 02 Apr 21
Pinnacle did an amazing job repairing the botched work of another local company. I wish I'd found them first! Please learn from my mistake, and do your homework. Use a company like Pinnacle that has an independent third-party structural engineer certify their work. We didn't do that (because we didn't know we needed to) and ended up paying twice. I won't say it was a pleasant experience, but Pinnacle was professional and thorough and did their best to make an awful situation a little less bad. I recommend them highly!
Mary Virginia Clark
16:07 02 Apr 21
Scheduled an inspection with this company and couldn't be more pleased. Jacob was thorough, knowledgeable and very honest (which is a rarity these days when it comes to home repair companies). I will definitely be working with this company in the future when it comes time to make improvements to our home's foundation.
15:08 02 Apr 21
I needed a 3rd opinion on whether we needed foundation work done. Robby and team were punctual, thorough and assessed everything we asked. No work was needed at this time, but the next time Pinnacle will be my first call, not my 3rd. Great job guys and great company!
19:21 01 Apr 21
We have a 1960's pier and beam house with sloping floors, sticking doors and cracks in the archways. I contacted Pinnacle Foundation Repair and Jacob E. came out and evaluated the situation. He identified what was causing the problems and outlined a repair plan. Jacob explained things to me in a way I could understand and the proposed cost was in line with what I expected to pay. On the day of the job the workers came and performed the work professionally and in less time that I expected. The crew members were friendly and kept me informed throughout the job. We are please with the results and give PINNACLE a five star rating. If you have foundation issues, this is the company to use.
16:18 31 Mar 21
Excellent service! The staff at Pinnacle are courteous, respectful, honest and very knowledgeable. They helped us to resolve the issue with a leak we had. Pinnacle is 5 Stars all around!!
01:23 31 Mar 21
Great company. Arrived on time and was very professional.Chris, was honest and accurate.
00:10 31 Mar 21
We haven't had the work done yet, but so far the experience has been A+. Sara was so wonderful by working me into the schedule for an appointment (I think she could sense I was freaking out about our sinking floor). Jacob walked me through the entire process in a friendly, transparent, and positive manner which made me feel comfortable and confident in deciding to move forward with the initial repairs. Kristen was super helpful in scheduling the initial work and explaining the financing process which was quick and painless. I look forward to giving them another five stars when Phase I is done! Thanks for being a great team of people to work with who all provided amazing customer service!! Unfortunately that is rare in today's world, so it's even more of a blessing when people go out of their way to be friendly and supportive.
18:40 30 Mar 21
Pinnacle Foundation Repair were easy to connect with, I was able to get an appointment within a few days of contacting them, they were very responsive. Robby showed up on time and was able to share with us a wealth of information. He was professional, informative and insightful. I highly recommend Robby and his team at Pinnacle Foundation Repair.
15:45 29 Mar 21
My home needs foundation repair and I've had three companies come out to look at it. Pinnacle Foundation Repair was by far the most professional, respectful and responsive company that I encountered. Robby, the owner, is always available by cell and answered all of my questions and set my mind at ease. The office staff was equally professional and very easy to work with. Their reviews on BBB and other places also confirmed that I was dealing with a reputable company. It seems like they have very satisfied customers across the board and I can understand why. I would definitely recommend using Pinnacle to anyone needing foundation repair. .
13:14 25 Mar 21
I Can't Say enough great things about Robby Brown and Pinnacle Foundation Repair. First they were the 4th Foundation Repair Company I called for our Home. After getting horrible quote's from several other companies that were not even the proper repairs and several missed appointment's I felt hopeless on getting our Foundation fixed. I saw a sign for Pinnacle Foundation at a House in our neighborhood and kept going through the motion's on getting a true and proper fix. That's when I called and let them know how much help we needed. Robby came out to our house and right away he made me feel comfortable and finally started feeling like their was light at the end of the tunnel. He took the extra time to truly let me know what was needed and that they could work around concern's that other companies didn't have an answer for. During Repair's they were all on time and were respectful of our home as they had to work inside and outside. It was not an easy job as we have a 1950's pier and beam home and they had to work underneath two 7 foot sliding glass door's to get to the rotten sub floor. Robby would follow up and check in daily and make sure we were happy with the work Performed. If I even had a small concern he would address it promptly and either fix it or put us at ease. This just show's the highest level of customer service I have rarely experienced with any contractor's. Last is I know we received the Highest Value of Customer Service and amazing work with Pinnacle Foundation for Honest and True Pricing. I Know it wasn't easy Quoting our Job because I had other companies give me misquotes or outrageous pricing.Will always Recommend Robby Brown and Pinnacle Foundation to anybody as this was a nightmare for us but now we can enjoy our home again thanks to him and his crew!!!
15:46 24 Mar 21
I decided to use Pinnacle for the the very competitive quote, but when their customer service kicked in I knew I had made the right decision. Not only was the crew early, they were very hard working and finished the job a bit ahead of schedule. Our sales rep Nate was constantly in touch and bent over backwards to make sure we were happy. Pinnacle even put us in touch with our new irrigation service who was equally as awesome
02:17 23 Mar 21
We had an excellent experience with Pinnacle. Jacob E came out to take measurements and provide the estimate. He was very professional, friendly and offered a fair price for the work we needed. Pinnacle was timely, efficient and did an amazing amount of work in a short time. All the workers were respectful of my home and did an excellent job with the clean up. During the entire process, Jacob stayed in touch to ensure our satisfaction and responded immediately to our calls. Kristin was also very available and helpful with follow-up inspections etc. Highly recommend
20:05 22 Mar 21
Very knowledgeable and responsive company! They came out and were very honest about the fact that we did not need foundation repair and offered to help us with our drainage problem!
03:32 22 Mar 21
Had a great experience with Pinnacle Foundation Repair.They were soo responsive and attentive to our concerns.Scheduled a visit and gave a prompt response of the consulation.Highly Recommend
02:31 22 Mar 21
Recently we removed some bushes by the front wall and there was standing water. We were worried about the foundation. Yesterday came mr. Jacob Ehrlish from Pinnacle. He checked and double checked and found no foundation problems.He was nice and professional. There is a reason why this company has 5 stars reviews. And this is one more.Thank you.
14:24 21 Mar 21
I was not sold any product I did not need. The gentleman was very knowledgeable and informative. He went out of his way to advise me what I needed on my property.
01:27 19 Mar 21
Thank you, Robbie and Chris, for coming out to evaluate our foundation challenge. When researching a company to hire for repairs, the reviews can mean a lot. In Pinnacle’s case, I am more impressed with the Pinnacle’s Mission and Core Values that they state on their site.Why is that important, because it matters! Not only to the employees, but also the customers. They believe in providing a superior service and doing the right thing. Some small businesses may be hesitant in establishing or stating their mission and values, but it’s important. Unfortunately, there are some that may try to take advantage of the company and use the values against them.My interactions with Pinnacle have been of authentic and transparent communication. Robbie walked me through the process and explained why steel was a better solution than concrete. Is it more expensive? Yes, and it will be fixed right the first time. Fixing the problem and providing piece of mind is the bottom line.
17:38 18 Mar 21
I didn't end up getting any repairs made, but James came by my house to give me an evaluation. He was very professional and was able to answer all of my questions. If I end up ever needing repairs Pinnacle will be my first call.
23:41 17 Mar 21
Robby is quick and detailed with all his answers. He gave me a quote for exactly what I wanted, scheduled and completed the job on time and left the area looking like nothing happened there. Engineer and plumbing inspections passed with no problems. Overall great experience.
20:00 17 Mar 21
James was very professional and very polite. i have cracks on the ceiling and walls so i was expecting the worst, James inspected the house and found that foundation repair was not needed at this time, he did advise me to get gutters for the house so water won't collect on near the foundation. I appreciate his honesty and professionalism and it didn't cost me a dime..
15:58 17 Mar 21
Nathan with Pinnacle Foundation Repair came out and did an evaluation and a tremendous job on my home. My home was in really bad shape from a previous foundation repair company. I thought there was really no hope for my home, but Nathan and his team really made a huge difference. Now my looks great as if there was never any foundation problems. If I could give Nathan and his team at Pinnacle more than five stars, I really would. I highly recommend this company to repair any foundation problems. Thank you so much Nathan and your team at Pinnacle.Cynthia Durden
00:02 14 Mar 21
James Schmidt and Chris came to my home to check out my foundation concerns. I was very impressed with their thoroughness and professionalism. I’ve been a realtor since the mid 80’s and have dealt with various foundation companies. Pinnacle will be my “go to” company from now on!!
18:25 13 Mar 21
I wanted a foundation evaluation prior to putting new floors in my home. I called Pinnacle due to the great reviews, and I'm glad I did. I called and the soonest appointment wasn't until another two weeks or so, but the scheduler told me she would call me if a spot opened up. She called back the next day due to a cancellation and scheduled for two days out, so it was nice she thought of me and followed through with calling back. How many companies would actually follow through with that? Brittani arrived on time and was great. She needed about an hour and took all the measurements, looked at the exterior, etc. She was very professional and helpful. She explained that my readings were all within tolerance and that I was in good shape. Two homes on my street recently had foundation work and she knew about it, but didn't use it as a scare tactic like many companies would. She was honest and upfront and told me I can always call back in the summer when it's hot and dry and they will come out and do another evaluation to see how the foundation is performing. There was no charge for any of this, which was fantastic. She also provided me with copies of the elevation and plasticity reports, which are nice to have. I'm very thankful my foundation is in good shape, and I'm also thankful I found a great foundation company should the need for work ever arise. I certainly know who I'll call.
22:29 11 Mar 21
Today we had Jacob Ehrlish out to our house to evaluate issues with our foundation. I found him to be extremely honest and knowledgeable. Would highly recommend.
19:25 11 Mar 21
Professionalism, honesty and knowledge. Mr. Robby was very professional and knowledgeable, the communication was great from the start to the end (including the office) I would definitely recommend this company.
16:04 11 Mar 21
I am very pleased with everything from start to finish.
02:07 11 Mar 21
Nate was extremely professional, efficient and honest. He provided pictures and explained what he found and was honest and fair in his recommendation. I would definitely call Pinnacle again and hopefully Nate would be the one to inspect the situation.
00:34 11 Mar 21
Robby and his company are amazing. We live in Fort Worth pier and beam home that was built in the 1920's. Needless to say, this home has required a lot of work. Having previously delt with a terrible foundation company who left so many of the foundation issues unaddressed, my wife and I were very particular about the company we hired next. We received inspections and estimates from 6 different contractors, and to us, Pinnacle was easily the best choice.For starters, pinnacle was honest and transparent. They conducted themselves the way you want all contractors to conduct themselves. They did a thorough inspection, identified what was wrong with clear explanations and photos, and then gave us a fair price and reasonable time line for the work. They said what they were going to do, and then they did it. As well, they answered all questions that we had, and they kept us informed about the job as it progressed. I don't have any doubts about the quality of work they did because of how thorough and communicative they were throughout the entire process.Second, Pinnacle was so easy to work with. My wife actually went into labor the day before they were scheduled to complete the job. As well, we were only having parts of our foundation repaired at the time because we didn't have the money to complete all of the repairs. Neither of these things were a problem for Pinnacle. They still gave us a very competitive price for the work we could afford at that time. They even outlined a plan for us on when we can get the rest of the work done and how much it will be (again with a very fair price). As well, working without us home wasn't a problem. Between the cameras I have in my house and the friend who was house sitting, I know that Pinnacle treated my house respectfully. They only went where they needed to work, and they worked the whole time they were there. They did great work while I wasn't even there to watch, and that says a lot about their integrity.All in all, you at least need to call this company if you think you need foundation work. I am already planning to continue working with them in the future because I know I don't have to worry when I work with them.
21:00 09 Mar 21
Robby is excellent! He is thoughtful, thorough, and knowledgeable. His crews are effective and efficient. We are pleased with the work on our house. Recommend!
17:10 09 Mar 21
I had concerns of possible foundation movement due to some hairline cracks and separation of crown molding in some areas of the home.Making the appointment was easy and convenient, I was pleasantly surprised that the inspection was free. I received an appointment confirmation email and I was contacted the day of inspection prior to arrival.Inspection took just about 40 minutes, James arrived and immediately setup to begin the inspection. He asked to view the areas I was concerned about and explained he would use an altimeter to take measurements throughput the home and review the results with me.I was expecting bad news but James showed me the level measurements and advised me that there was no need for any foundation repairs at this time. He advised to wait for the summer and the soil to begin to dry while keeping an eye for any more cracks or separation inside the home. And if anymore showed up simply schedule another inspection to compare against the results taken at this time.I'm glad I went with Pinnacle, James did not try to sell me anything that I did not need and I think that speaks about their honest business practices. I will definitely reach out to Pinnacle again if I have any concerns about my homes foundation.
20:05 06 Mar 21
We had a foundation issue and being the first time dealing with something like this, we were nervous about the process and the cost. After getting quotes from couple of vendors who we didn’t feel comfortable with, we had Robby come over to provide an estimate. Not only was he very forthcoming about the issues he also took the time to explain the process in detail. On the day of the repair, the crew showed up on time, were extremely professional and courteous and finished the work as promised on time with no unpleasant surprises. After the work was completed, Pinnacle was gracious enough to check back to make sure everything’s good. Definitely one of my better experiences working with contractors.
04:46 05 Mar 21
James met with us last year and provided a detailed repair plan for foundation work that we needed. He was transparent set clear and proper expectations and followed through with what he said he would do. The pricing was fair in relation to other quotes we received and we are very happy with our experience with them. He did not try to over sell us and only recommended repairs to what was truly needed. Just had him come out recently since I noticed some movement on the other side of our house and was scared we needed more work done. He measured the house and advised that we did not need any work done. The backside of our house raised slightly because of drainage issues in the back yard. I really appreciated his honesty. This speaks very highly of him and the company.
01:28 05 Mar 21
I had multiple cracks developing across our house at the crown molding and on the ceiling. I called Pinnacle Foundation Repair for a free evaluation to see if the foundation was the issue. Jacob came out and measured the elevation of our floor and visually inspected the house. He concluded that there was no significant issues that warranted there service. They give free inspections in hope to sell service so concluding its not needed is good to hear.
20:02 04 Mar 21
We needed 32 Piers to level the foundation.Wow! Within 72 hours the crew was in and out. Professional staff and crew members from start to end - Highly Customer Service Oriented.The crew also made sure to pack back in and level the dirt around the house. Very satisfied and highly recommended.Follow up occurred to ensure were satisfied and remained without any questions occurred as well.
14:13 03 Mar 21
I had a superb, and I would say "above and beyond" experience with Pinnacle and highly recommend them. I received two quotes from two highly rated foundation repair companies. Pinnacle's was the most competitive. In addition, I felt the most confident in their work and professionalism after meeting their representative, so I went with them even though there would be a two week wait. The engineer that I hired planned for two piers, and it was on that plan that Pinnacle quoted me the price. As it turned out, the engineer was wrong. Pinnacle placed the two piers that the engineering report called for and then added three more, which added substantially to their time and effort. What was going to be a half day job turned into a two day job. Nevertheless Pinnacle honored the original quote based on two piers without issue. The work was done quickly and efficiently. The crews cleaned up after themselves and were always highly considerate. In short, I can't say enough good things about them. I rarely give good reviews. I would give these guys six stars if I could.
23:44 02 Mar 21
We had concerns regarding some cracks in the walls inside our house. We reached out to Pinnacle Foundation Repair after reading reviews in Best Pick Reports. Brittani came out to evaluate our foundations. She was professional and knowledgeable. She reached out to us prior to our appointment to let us know she was on her way. Once she had finished the evaluation, she provide some insight into the local soil and let us know that our foundation was well with in tolerance. She also told us that the measurements taken could be used as a baseline for future evaluations. We highly recommend Pinnacle Foundation Repair.
21:49 02 Mar 21
16:55 02 Mar 21
03:13 01 Mar 21
Robby was very professional and honest with his assessment of our foundation. I look forward to doing business with them again in the future!
22:06 26 Feb 21
Robby was professional and walked me through the issues with our pier and beam home. He answered questions, addressed concerns and showed me the measurements in the house. He was knowledgeable of the Irving soil expansion and contractions.
17:49 25 Feb 21
Having to schedule foundation repair work is scary! Pinnacle took away all of our anxieties and fears! From the beginning, Jacob gave us confidence in the process that would be used as well as the extent to which repairs would be needed. He completely explained every detail in a way that we could understand the price was right! The work crew was beyond professional. They arrived on time and completed the work as scheduled. Every member of the team was friendly, and didn't mind when we asked questions or just wanted to watch them work. Each time I spoke with anyone in the office they were beyond friendly and never assuming. They willingly answered any questions and provided all of the details we would need both in scheduling the work as well as followup inspections. This experience exceeded all expectations and I would highly recommend this company. The employees of Pinnacle are the best people to work with. They WILL treat you right.
20:13 24 Feb 21
Professional, high-quality foundation repair and good customer service
04:55 23 Feb 21
Amazing Company! From Kristine in the front office to Jacob managing the crew at the house, it couldn't have been any better. We recieved multiple quotes and this was competitive and these guys have passion for what they do and have been doing it awhile. Great to work with and a huge thank you for our getting our foundation repaired quickly so we could close on our new home!
16:28 20 Feb 21
I found pinnacle online after I found a crack in the brick on the side of the house I'd just bought. From start to finish I've been nothing short of impressed. I called the office to schedule someone to come out and do a free inspection and quote. Kristen listened to everything I had to say and scheduled me with Jacob. Jacob came out very timely, I showed him my concerns and he did a very thorough inspection of the problem area as well as the rest of the house just to be safe. He walked me through his recommendations and gave me his cell number in case I had any questions. And he picked up every time I called him with questions, which was many! The team came out after a few weather related reschedules and were professional and quick and let me check in throughout the whole process. I would recommend Jacob and his team to anyone who is in the market!
18:11 19 Feb 21
It’s tough to find a reputable foundation company these days. From start to finish, I had a great experience with Pinnacle. Jacob met us on site and was able to get us a clear picture of what was going on and how to fix it. I would recommend Pinnacle to anyone looking for a great experience. We were presented with a good, better, and best solution and he was very candid on the benefits of each option. Thanks for all the help!
20:05 16 Feb 21
We called Pinnacle to check our foundation. The representative was polite and quickly helped to schedule an appointment.Jacob came to our house and did an inspection. He was very knowledgeable and professional. Thankfully our foundation didn’t need a repair.I highly recommend Pinnacle for anyone that has a concern about their foundation. You will get an honest assessment and not have to worry about getting false information.
03:57 13 Feb 21
We had a foundation inspection done that was both thorough and honest. I wouldn't hesitate to do business with Pinnacle again.
16:30 12 Feb 21
This company is a company I trust. Had them come out to get me a quote for foundation repair (already had 2 and just getting a 3rd) and James told me that there is no need for foundation repair at this time. I explained I had quotes already to repair and asked if he was sure. He said there is no need for it at this time. Pinnacle is in the business to repair foundations and he could have charged me or quoted me but instead he told the truth. Ended up getting a structural engineer to give an official recommendation who agreed with Pinnacle that no repair was needed.These guys are honest! I would trust them and recommend any day of the week.Thanks Pinnacle!
20:58 11 Feb 21
Pinnacle *just* left our house and I HAD to come and review. Long story short, we're looking to get our windows replaced and we were advised to have our foundation checked beforehand. We were understandably worried, because you hear horror stories of "total overhauls" and we had a few questionable doors and cracks that we weren't sure of.Robby came to do a free evaluation. Professional, friendly, and very thorough, he let us know that he thought our foundation was in great shape, but took measurements all the same so we could have a baseline of where the house is right now. That way if the house does shift next summer or in the years to come, we'll have numbers to work from.He gave some great advice on how to maintain the foundation in our particular home and let us know that they'd be happy to come out and take more measurements if we needed reassurance down the line.Asked specifically for his business card to give to friends and family. Definitely a company you can trust that knows their stuff. If you're thinking about having your foundation evaluated, seriously give them a call.
20:39 10 Feb 21
Jacob did a great job the inspection, resolving all my doubts and following the status during and after the repairs. I recommend Pinnacle they are excellent doing their job!
Ulises Arturo Perez Lovera
03:05 10 Feb 21
Great customer service and straight to the point. Jacob inspected our foundation and provided detailed process for our repair. Service was prompt and was able to get work started the following week! Also provided a face to face follow up after the repair. Would recommend 110%.
21:30 09 Feb 21
After recently purchasing our home, concerning cracks began to appear throughout the walls of the house. After some research I quickly assumed we had a foundation issue on our hands. I put in a request to have someone come out on the Pinnacle Foundation Repair website and received a call in less than five minutes to schedule an appointment! Jacob came out to inspect our foundation and potential structural issues and was beyond helpful in addition to being early and extremely kind! He was able to show me photos and digital renderings to help me understand all necessary work that is needed. We are so very pleased with our initial visit with Pinnacle Foundation Repair. Thanks, Jacob!
18:15 09 Feb 21
Couldn’t be more impressed with the quality and meticulous nature of Pinnacle Foundation Repair’s work. Robby and his team ensure you are pleased end-to-end. It is so refreshing to work with such a customer-centric company who truly excels in their space!
15:42 06 Feb 21
Very easy to make an appt, friendly professional customer service and communication. The process is explained and the work is done efficiently. Mask worn and distance observed, results explained fully and the results were honest. Highly recommended.
17:42 05 Feb 21
Office staff is very knowledgeable, quickly returned calls and treated us with courtesy and made us feel like valued customers. I was immediately impressed with James Schmidt. He quickly identified the problem, didn't pressure us into signing anything, worked up the quote and sent it to us for review. He was always available for questions or concerns. When my husband went to the house while work was being done Alex, (on the crew of the subcontractor) was able to update him on progress and answer any questions. After the job was completed there was a small issue that needed to be resolved and the day after he called the office Alex came out the next day and resolved it.
23:51 03 Feb 21
Excellent service from start to finish. Jacob was able to find a solution for our property and budget, Miguel and his crew completed the job flawlessly, and Kristen maintained contact throughout the process. We had multiple estimates and are more than satisfied with the services from Pinnacle.
04:27 03 Feb 21
After conversation with 3 other company decided to try Pinnacle based on other peoples reviews. Robby, office staff, Miguel and his crew are top notch professionals. They are not the cheapest, but worth every penny. I will recommend them without hesitation.Thank you.
02:36 03 Feb 21
They inspected our property and did a very detailed and thorough job. I'm very happy with their level of responsiveness and professionalism. They are very knowledgeable and I would highly recommend them for all of your foundation needs. Great Company to deal with.
15:06 02 Feb 21
This company is very professional, prompt, thorough and honest. They really know their stuff. I had a great experience with them, and I highly recommend them!!
18:05 01 Feb 21
The team did wonderful! Highly recommend them!
02:50 01 Feb 21
I recently had my foundation repaired by Pinnacle and I was amazed at the quality of work, the owners response to any questions I had, his continuing to keep in contact while I was waiting on funds. He was very kind and respectful. All of the laborers were kind, courteous, and very efficient. I would highly recommend using this company if you have any needs in the foundation aspect of work. I will use them again!
16:40 31 Jan 21
Having Pinnacle inspect our foundation was equivalent to taking a masters-level class in customer service. Excellence! On time. Professional. Thorough follow-up via e-mail including an attachments detailing measurements taken and recommendations for preventative maintenance. My wife and I were very impressed. To Nate from Pinnacle Foundation Repair: Well done, sir.
14:29 27 Jan 21
Jacob was professional in all aspects of his inspection. He wore a mask, arrived timely, inspected our areas of concern, and answered our questions. Jacob has a great personality also. We found Jacob's representation of the company to be of high integrity.
19:01 26 Jan 21
I've been seeing cracks form around parts of my house and was getting anxious about the repairs. I found Pinnacle and read their stellar reviews, and gave them a call. They came out quickly, worked with me on my schedule, and provided excellent work to repair my foundation at an excellent price as well. Kristen was personable, funny, and great to work with and all the guys that came out were friendly and knowledgeable. I would recommend Pinnacle to my family and friends if they have foundation problems, no question!
22:13 25 Jan 21
Extremely professional, friendly, efficient. Great group, a pleasure to work with.
19:04 25 Jan 21
We had a great experience from start to finish with our foundation repair with Pinnacle. Knowledgeable, responsive, professional, friendly, and competent. Highly recommend.
07:03 24 Jan 21
Great experience and the workers worked very hard. I would recommend to anyone!
22:58 22 Jan 21
Wonderful experience for what I feared would be a stressful day in my life. Everyone was polite and professional. The site manager stayed to answer every question my wife and I had. The office staff is friendly and patient. The Google reviews actually convinced me to get a quote from Pinnacle and Pinnacle did the rest.
09:04 22 Jan 21
I was very pleased with my experience with Pinnacle. Brittani was very kind, professional, and helpful. She was willing to explain all the details in regards to the foundation of the house and more so, the possible causes that potentially led to the crack. During the whole time she was here, she really took her time to take a deep understanding of my house and was surprised by her professionalism. Thank you again for such a great experience and I will definitely reach out again if any problems persist in the future.
04:58 22 Jan 21
Called Pinnacle, as referred by a friend, to investigate possible foundation issues. Prompted by upstairs bedroom doors sticking we were concerned this may be the result of foundation issues.Pinnacle was polite, prompt and professional. After a through 30+ minute inspection. Pinnacle said that our foundation had settled a little although nothing to be concerned with at this time time. They gave us a few tips and emailed a report.Easy to tell they have the customer's best interest in mind, rather than selling an unnecessary fix.Highly recommend.
19:02 20 Jan 21
We received multiple quotes before deciding to move forward with Pinnacle Foundation Repair. From the moment we called their office we were impressed with the level of professionalism. James gave us a detailed plan for our foundation repair and was able to explain his approach to tackling the foundation issues in our 1912 home. We felt confident we were in good hands. Juan and his team were friendly, professional and efficient. They went above and beyond our expectations.
02:44 20 Jan 21
I have nothing but great things to say about Pinnacle and they’re customer service. Jacob was so responsive, and when I called the office the women I talked to were really great and didn’t make me feel like my questions were stupid or redundant. Thank you so much!
22:05 14 Jan 21
Excellent and honest service as usual ,Jacob did help on my brother house and my house too. Thank you!
17:16 13 Jan 21
Great experience with pier and beam inspection! Brittani arrived right on time and was thorough with her inspection. She then made sure to be able to get the report to me the same day to use for our offer. Overall good experience and would call Pinnacle Foundation Repair in the future!
02:38 13 Jan 21
17:42 12 Jan 21
We called Pinnacle Foundation Repair for an estimate on our house. We informed them that we were most likely only getting the estimate for informational purposes (as we were considering selling). Despite that, we were still treated professionally, courteously, and with friendliness. We will absolutely be reaching out to them if needed in the future and recommend them to anyone who needs foundation repair.
03:10 12 Jan 21
23:03 08 Jan 21
I had my foundation repair completed yesterday and I'm very impressed with the overall service and results. The customer service was amazing and the actual crew that completed the labor went above and beyond on making sure everything was completed properly. Shout out to Alex and his crew for doing an awesome job and always communicating with me and keeping me informed. Thanks!
00:06 07 Jan 21
23:37 06 Jan 21
I recently got my foundation done through Pinnacle foundation and have had good experience. Nate and Kristen were very helpful throughout the process. I was worried about sprinkler system being damaged during the process but Kristen and Nate added it to the contract.
01:40 06 Jan 21
We called Pinnacle out after a few years of complete disappointment, stress and great financial burden...caused by another foundation company. Robby was professional and caring; he listened to our concerns and made himself available at all times. The office staff was efficient, organized and very friendly. Finally, the foundation crew was respectful, friendly and left the foundation around our home as neat as possible.Sadly, too many companies place profit at the top of their goal list...far from quality...even more far from caring. The work that Pinnacle did on our home is very recent, so our relationship with the company is a new one. However, they displayed all of the characteristics we were looking for in a trustworthy company!
20:09 05 Jan 21
Nate Bersch and inspected my entire home. He did an amazing job and was upfront and honest about everything. I would recommend him right off the bat.
19:08 05 Jan 21
Thought I was having a foundation issue. Called up Pinnacle and they came out free of charge. Listened to my concerns, did measurements and concluded we were not having a foundation issue. He spent time doing all of this and did not charge me at all! I highly recommend them, they are honest, quick and trustworthy.
18:24 05 Jan 21
Had Robby come out and check things out on our foundation as one company we’re even saying there was issues with foundation work we already had done. He was honest and truthful when others I had out were selling me on work I didn’t need done. He confirmed the old foundation work was fine and what little movement I had could just be watched and if got worse then have it repaired. Thankful to find someone you can trust in this industry.
22:37 02 Jan 21
This company was outstanding. They completed the job a day earlier due to bad the weather forecast. It rained cats and dogs the day after and all of the drainage areas worked great. We are very happy with the leveling and drainage systems that were put in. I am one of their many fans.
Texas Association for Food Protection
02:44 02 Jan 21
I was very pleased with my experience with Pinnacle. The sales process was quick and easy and the work was done on schedule. I was also impressed by the obvious focus on customer service.The crew that completed the work was professional and courteous at all times. There was always a lead and/or supervisor onsite who took the time each day to proactively provide status updates and help me understand the work to be done that day. I consistently felt like I knew what was going on and had someone easily available to ask questions.I would highly recommend Pinnacle to anyone looking for foundation repair work.
00:22 01 Jan 21
would highly recommend Jacob and Pinnacle, responsive and trustworthy.
17:13 31 Dec 20
We had Nate come out last year in 2019 to look at our foundation as we have been wanting to do some renovations for our home that was built in 1969. He gave his honest opinion that he didn't feel at that time we needed to worry about doing foundation work on our home, especially the with the age. To ease our minds, we decided to have Nate come and look and see if our measurements changed over the course of the year, and luckily they stayed the same or slightly improved. Again, we appreciate the honesty in this company and how they eased our minds about our foundation. If we do ever need any foundation repairs down the road, we will definitely use Pinnacle.
17:19 30 Dec 20
They did a great job and affordable!
02:05 30 Dec 20
I'm glad I found this company. I was first quoted 10k more than what pinnacle charged me. Nate was really good with helping me through the inspection and completion process. This company goes above and beyond.
02:00 30 Dec 20
20:49 29 Dec 20
16:12 29 Dec 20
Pinnacle Foundation Repair is top-notch! Robby came out and evaluated our foundation concerns. He thoroughly explained what needed to be done and the entire process of the job. Kristen, the project manager, was a pleasure to work with and answered any additional questions I had. All work was completed in one day by Alex, the crew chief, and his crew. They were friendly, efficient, and knowledgeable. You can not even tell any work was done at all! I highly recommend Pinnacle Foundation Repair!
22:23 28 Dec 20
The crew was very polite. They did the work quickly. After the work was done, they cleaned the area and restored it to it's original condition.
16:03 26 Dec 20
Jacob Ehrlish was very polite, professional and quick with an estimate of the cost. He was responsive to any questions that I had. I would use Pinnacle again in the future.
20:35 24 Dec 20
Pinnacle Foundation did a great job. I researched multiple companies and they were the ones that stand out the most. Very professional, quality materials and friendly. I owe a lighting and sprinkler company and I understand how important is to take care of your Cliets. If you’re going to fix your foundation go with this people, they stand behind their warranty and are knowledgeable.
J Bell Services
18:01 21 Dec 20
22:03 19 Dec 20
I would highly recommend Pinnacle Foundation for any foundation repairs you need. Robby Brown and his team were amazing from punctuality, detailed drawings, explanations and responsiveness. They were very professional throughout the whole process.The quality of work and the great job cleaning up each night was greatly appreciated. Robby made sure all my concerns and questions were answered and even days after job done followed up to make sure I was satisfied. His staff was quick to forward all engineering and plumbing information within same day. Very impressed with this company and again I would highly recommend.
03:01 18 Dec 20
I can't say enough good things about Pinnacle Foundation Repair. They were very honest and explained what my house needed in terms I could understand. When it came time to do the work they were fast and explained each step to me and what I should expect before they started. Their workers were very nice and cleaned up well after they were done. I would definitely recommend Pinnacle if you are having foundation problems.
21:38 17 Dec 20
I was very impressed with Pinnacle Foundation Repair. Brittani was able to come out and assess my foundation concerns within a few business days of my initial call. She was kind, professional and explained things to me clearly. Turns out that I do not need any foundation work at this time based on the foundation calculations and reports provided. She also told me things to continue doing and things to monitor. I appreciate the timeliness, professionalism, and honesty. I will definitely call Pinnacle again if/when the time comes due to this experience. Thank you Pinnacle Foundation Repair and Brittani!
21:43 14 Dec 20
The professionalism was superior, they kept us very informed and we were impressed by the expertise of their crews! Great to work with and affordable!
15:42 10 Dec 20
Pinnacle repaired the foundation on our church and was wonderful to work with. Excellent customer service from beginning to end. Robby came out and patiently answered all of our questions and walked us through the process. Thank you!
21:44 04 Dec 20
So easy to work with these guys. They were super responsive, answered all our questions and when they were here doing the work, they were very respectful of our home and family. When they were done, there was no sign of anything major outside our house. They cleaned up nicely and you couldn't even tell there were piles of dirt outside our home.
Mayra Salazar Villalobos
15:28 02 Dec 20
I am very happy with this company and Robby. I had previously used a company to pier the front of my house. When I had concerns, the company I used before was not responsive. 2 years later, I decided to make sure everything was stable and called Pinnacle. Robby came out, measured the home and found that everything was stable and suggested I do nothing at this time. I was curious if the whole house should be put on piers, but Robby explained (in detail) why this wasn't necessary.The fact this company comes out and takes the time to measure and make suggestions meant the world to me. Robby was professional, kind and patient with my questions. If I ever need foundation help in the future - the only company I would call would be Pinnacle. Thanks for an outstanding experience !
11:32 30 Nov 20
Robby gave our home a thorough review and provided a complete and competitive proposal for work to be done. Alfredo's crew, managed by Miguel, arrived on time, finished on time, and left our property cleaner than it was when they began the work.
14:44 24 Nov 20
Friendly, responsive, honest, and knowledgable. Robby did a great job of explaining everything and answering questions to help us learn how to best take care of our foundation. He was upfront about what repairs were and were not needed and didn't try to sell us something we didn't need. We will definitely contact Pinnacle in the future if we need any foundation work.
20:20 20 Nov 20
I was very pleased with the honesty and integrity of my foundation assessment. After a full free inspection of my property, Pinnacle recommended I stop over watering my foundation and no physical repairs were needed. They could have tried to trick me into some costly repairs, like other companies have tried to do, but they did not. Thank you Pinnacle for being fully transparent and honest.
10:35 20 Nov 20
Great Company! Detailed, thorough and priced fair. My experience was top notch. Thanks Pinnacle!!!
20:08 17 Nov 20
So far the home lifting process has gone quite smoothly. Nate is knowledgeable, responsive, and flexible , Kristen will coordinate the crew schedule and contracts and was easy to communicate with, and Alex and Miguel kept the crew on tract. Next steps are pressure tests and structural engineer report.
05:13 17 Nov 20
22:15 16 Nov 20
Brittani did a very good job, she was very.knowledgable, careful, and responsive with her evaluation. the.customer service was great.
22:35 13 Nov 20
03:40 13 Nov 20
Pinnacle has experienced professionals, who take time to ensure you understand everything about the process. I worked with Jacob E. who made my repair on my 2 story home with previous foundation work incredibly simple.Their pricing is honest, are good with time estimates, and they verify their work professionally (via 3rd party structural engineering firm & a plumber).
06:38 12 Nov 20
I needed a professional foundation inspection for our home for a refi. Nate B. was incredibly kind and professional. During Covid, things have been so crazy, but Nate was efficient and masked and was able to make me understand foundation issues a bit better. I highly recommend Pinnacle. They've been around and have great reviews. My first phone call and appointment is obviously on par with great customer service. I got my report before the next morning! I highly recommend Nate and Pinnacle! In addition to piers, he taught me about water saturation and help to alleviate those issues. I received my quotes in less than 24 hours!Big kudos!
01:45 12 Nov 20
Let me first say that they are very nice and kind people from the first person to the last. James Schmidt came and gave us an estimate he was informative and professional. Then there was Kristen she was the contact person to send me the project options and help set up my appointment and follow-ups. She was professional and provided such great customer service returning all my calls in a timely manner with a smile. and Yes you can hear that on the phone. Those team of men that actually dug the foundation were professional, and they kept me and my family safe They wore mask while on site. When it was time to lift the house the supervisor Juan came and informed us what would be happening next and showing us what had already been done. He was very kind and did not mind answering our questions. I will tell you Pinnacle is a great company and do quality work. Our had a crack about 2" wide and after they finished those cracks closed tremendously.
23:21 11 Nov 20
Giving rave reviews is not something I do unless it's well deserved - and I cannot say enough good things about Pinnacle Foundation Repair. Everything from the first phone call, to the estimation process, to the work crew was top-notch. I've had several frustrating experiences with contractors, including another foundation repair company, so I always dread having to deal with anyone in the realm of home repairs but Pinnacle really knocked it out of the park. I obtained bids from three companies and Pinnacle was actually the highest - but I've learned to go with my gut instinct and that you get what you pay for. Not to mention, James brought up an issue that no one else did, ultimately saving me money and hassle in the long run. They worked on two areas of my home - the process is muddy and messy - they had to take up landscape rock and barrier to complete the work next to the pool but you literally could not tell they'd been there an hour after they left. The work crew was super friendly, respectful of my property and very professional. I just wish Pinnacle offered additional services so I wouldn't have to work with any other contractors!
20:01 10 Nov 20
Brittani came out for an initial consultation and was extremely helpful. Brittani provided me with diagrams of my foundation as well as several education diagrams of the work that she proposed being done.
17:10 09 Nov 20
I decided to have my foundation inspected prior to having new floors installed throughout my home. I contacted PINNACL FOUNDATION REPAIR and they sent out Account Executive, Jacob Ehrlish. Jacob arrived promptly at the scheduled time and was very professional in his demeanor as he began his visual inspection around the perimeter of my house. After several minutes he reported there was nothing to be concerned about, but also wanted to perform a Relative Elevation Survey as an extra precaution in case there was anything to be concerned about that was not detectable by way of the visual inspection. Several minutes later, after measuring every room in the house using a "Zip Level," he concluded that all elevations were within acceptable tolerances, and that it was safe for me to proceed with the flooring project. Being unfamiliar with foundation issues I asked a few questions about the inspection process and what to look for in the future. He spent several extra minutes walking me around my property and answering my questions. I feel very good about the results and highly recommend PINNACLE. Mr. Ehrlish was straightforward, honest and informative, and I would be happy to use PINNACLE FOUNDATION REPAIR if I ever need their services..
15:03 09 Nov 20
Robby came to my house for an initial consultation. He was professional and courteous from the very start. He wore a mask and did not wear shoes into my house, which is very important to me. His price was very competitive and it was his professionalism that led me to select him for my project after meeting with several other foundation repair companies, The project was completed in a timely matter. His crew cleaned everything up after the project was completed. In addition, Robby was very honest and upfront with the potential cosmetic damages that may occur, which was understandable and expected. It is a great testament to his character and the character of his crew.
05:46 06 Nov 20
the guys were very friendly and assured me that the job would be professionally done and the receptionist Kristen was helpful of keepin me informed on what was taking place it was a all around great Experience.
21:43 01 Nov 20
Jacob Ehrlish was a very knowledge and honest employee. He walked me through the whole process. I highly recommend this company.
16:02 31 Oct 20
14:44 31 Oct 20
Pinnacle Foundation was very friendly, prompt, and professional. They did not try to sell me unnecessary repairs. I felt very confident with their service. I would recommend them without any reservations.
15:49 29 Oct 20
Thanks Pinnacle, Robby, for scheduling Foundation inspection appointment within a short notice. I really thank Robby for his feedback & recommendation.
03:09 29 Oct 20
This company handle all my concerns about the foundation of my house. He assured me that my foundation was excellent after 50 years.
02:59 29 Oct 20
I cannot say enough good things about this company. Nate explained everything up front and the estimate was very reasonable. The crew was courteous and always smiling. They cleaned up afterwards and walked me around while explaining what they did. I highly recommend this company.
02:25 29 Oct 20
19:28 27 Oct 20
We found Pinnacle from Yelp since they have lots of good reviews. And true, the appointment was set and they show up on time, did a thorough evaluation and told exactly what we needed to do to keep the foundation in good shape. They were honest and knowledgeable. Strongly recommended for anyone in needed of foundation inspection and repair.
22:23 23 Oct 20
Fabulous advice and professionalism! Robby came out and gave me great advice which didn't involve foundation work but he gave unsolicited great advice for no charge. Would highly recommend!
14:04 20 Oct 20
Overall, great experience with Pinnacle. The actual work done was very quality, and the communication throughout was very good. We did have a small issue with scheduling, but when I brought it to their attention, they went above and beyond to make amends and rectify the issue. Would definitely recommend.
Adam Vonder Haar
15:33 19 Oct 20
Robby Brown came out and was very professional. He took measurements and did a walk through. I like that he was honest about his findings. He gave me some recommendations that my husband and I really appreciated. Thank you Robby.
00:58 19 Oct 20
Very professional and knowledgeable people.They made a fantastic work also explained us in detail about the issues.Really happy to work with them
20:19 16 Oct 20
When my new house was found to need foundation work I reached out to a former company that did work for the former owners, and was told that the warranty would not cover my repairs. They quoted me twice the amount of Pinnacle, so I reached out to Robby and promptly got scheduled for a free consultation. He came out wearing a mask and went around my property taking measurements and creating a game plan to best fix the house without damaging the cosmetic upgrades the flippers had put in. I also reached out to Olshan and compared the quotes. Pinnacle was very cost effective for the amount of work they would be doing, and also offered no interest financing for a year which helped a lot with an unexpected repair. We scheduled out a couple days to do the job, Pinnacle was very timely and hard working for the full day they were here installing 16 posts, and arrived the next day to clean up and fill in the holes. Afterwards they were great about following up with me and making sure everything was working properly Cant say enough great things about Robby and his team and have already recommended them to a couple of friends needing work done.
22:18 15 Oct 20
Robby B (the founder and CEO of the company) came out for our free estimate yesterday, and I was impressed at his honesty and helpfulness. He wasn't just trying to sell me a foundation repair, but rather he genuinely wanted what was best for our situation. He advised us that since our foundation was within tolerance and only slightly uneven, the best thing we could do is to water the foundation regularly on the west side, where the ground is much more dry than on the east side, to achieve an even amount of moisture over the entire foundation. He said he'd be glad to come out again in 6 months to check on how things are doing, and I plan to take him up on the offer.
20:27 15 Oct 20
After my Google search for a Foundation Repair Company, I came across Pinnacle Foundation Repair who had an absolutely phenomenal 5-Star Rating. I decided to use them. Robby arrived at my home at the 1st visit and was very professional and very personable. I had just lost my Husband to COVID-19 in July and shared that with Robby who was very empathetic and assured me he would take good care of me. He moved forward with taking measurements throughout my home and came back with a quote that was very reasonable and affordable for me. He was very thorough and sent my quote to me via email immediately. I did not think twice about hiring Pinnacle Foundation Repair as my experience with Robby was ah-mazing! If this isn't enough, Alfredo, the lead Team Member who completed my repair, was kind, courteous, efficient, and answered all of my questions as his Team continued to work throughout the day to get the job done. Later that day, Juan Rubio inspected the repairs to ensure all was well. The plumbing and electrical Team came by as promised within the following week and all was well....THANK YOU Robby, Alfredo, Juan and Team for being so attentive and for doing such a WONDERFUL job!!!! I highly recommend Pinnacle Foundation Repair.
16:15 15 Oct 20
Had a great experience with Robby who came out to check my foundation for movement. He was very professional and cautious in the time of Covid wearing a face mask and shoe covers. He measured everything and provided an honest assessment. He wasn’t just looking to tell me I needed piers but instead wanted me to know what he saw. I so appreciate seeing a company operating with such a high level of integrity!
01:59 15 Oct 20
While we were only getting an estimate at the time for my parents, Brittani was very thorough and professional. She listened to our concerns and explained what she was doing and why. We still are collecting information, but are very grateful for Brittani’s consideration of all involved.
16:20 14 Oct 20
Nate with Pinnacle foundation did a comprehensive review of my foundation and documented elevations. They found everything to be in tolerance. Nate is honest and reputable. Highly recommed.
03:01 13 Oct 20
Robby and his team handled our pier and beam foundation with no problem and had our house looking good in a few days. Quality work and clean crew.
21:33 12 Oct 20
I am so glad I took the time to evaluate several companies and get multiple estimates. Nate was honest in what was needed to correct my foundation issues without overselling. I could have easily spent three times as much for unneccessary work quoted by other companies. Pinnacle stuck with their promised timeline and everyone was great to work with. Don't waste your time looking any further than Pinnacle!
15:25 12 Oct 20
14:10 12 Oct 20
Pinnacle Foundation Repair is second to none !!! Teamwork everyone is on the same page there was 12 piers installed except for some bushes that had to be removed so they could dig you would never know they were here !I hope I never need foundation repairs again but if I do I’ll call Pinnacle !!!
02:27 12 Oct 20
Robby arrived for our foundation consultation/evaluation on time and with true professionalism. From there Robby began the assessment and consultation process to ease our anxiety and concerns. Pinnacle was over 2K cheaper than our second option. The repairs, adjustments, and consultation were professional and completed on time. The clean up was top notch and re-assured me that we made the right decision for our home and family. Thank you Pinnacle Foundation Repair.Andy
02:11 09 Oct 20
Nate Bersch was my sales person. He was so attentive to our concerns. He followed up through phone calls, text and email. He earned our business. The team he sent out did an awesome job, and they really cleaned up afterwards. Nate made every step easy. I have already sent my friend as a referral. The other two companies I got bids from, never followed up. Nate rocks!
22:11 08 Oct 20
Pinnacle Foundation Repair technician Jacob came by and investigated our (my and I) foundation concerns. He was courteous, knowledgeable and professional. After his investigation it was determined that the foundation had moved but from center of the home to the furthest point was less than one inch. Therefore no repair was needed as the minimum requirement was 1". Saving us 8000.00; thanks Pinnacle.
02:17 08 Oct 20
Robby came on time as scheduled. After a thorough inspection, Robby suggested that I remove large trees close to the house and he will do the readings after 3 months to see if I really need foundation repair or not. Him being so honest, not trying to sell anything I do not need - shows that he is a very humble professional. I will certainly recommend Pinnacle Foundation Repair to anybody who mentions about foundation issues.
14:34 07 Oct 20
My experience with Pinnacle foundation has been nothing but stellar. From the initial contact with Kristen in the office, the estimate with Robby, and the work and follow up with the crew I have been extremely pleased. Everyone took their time and answered every question and ensured their work was done to my complete satisfaction. The price was not only the best but there was no overselling or unneeded extras. Thanks for a great job Pinnacle!
14:03 05 Oct 20
When I started to notice some separation near a window frame and a crack in my drywall I called Pinnacle, They were not my first call, the first call was ready to drop 8 pillars the next week. Robby came by, gave me the same results on the inspection and had me fix the underlying issue first, a pool leak, wait two months and he would come out again and take new measurements. I knew that day I was going to go with Robby at Pinnacle, I value the honesty and his desire to do the job right the first time was more important than the quick buck. His crew did amazing work! I will recommend Pinnacle to anyone that ever mentions a foundation issue. I already have a few times in the couple months since my repair. Thanks Robby and Pinnacle, for a great experience in such an unpleasant situation.
13:19 03 Oct 20
They respond very quickly and schedule foundation evaluation to see what exactly is going on and provide customers with quote!
18:46 02 Oct 20
Thank you Robby Brown! Robby did a fantastic job inspecting our home. He was very knowledgeable and gave us great recommendations on preventing damage in the future. Thank God we did not need any repairs!
17:08 01 Oct 20
Excellent work...good people...cleaned up nicely! A very professional company! Highly recommend!
12:46 30 Sep 20
I'm currently in the middle of buying a house and was concerned about the foundation after the inspection was done. I was told that the house was an inch down at the front corner of the house. My realtor gave me a number to a foundation company. I called and I was given an estimate for over $3000. Yeah, compared to a lot of foundation repairs that's not much. However, I'm not only a first time home buyer, I'm now a single dad so every penny counts. So, I did my own research and found Pinnacle. I quickly noticed what everyone does, not 1 bad review! There's a lot to be said about that especially after being in business for as long as they have. I was lucky enough to have the owner Robby Brown come and give me a second opinion. As the reviews stated, he's extremely professional, courteous and most importantly HONEST. He didn't try to sell me anything at all, other than to be a life long customer lol, which I most certainly am! Instead he explained everything in great detail and further more, gave me great tips on how I can repair the foundation on my own. I was told "I don't think putting piers in is necessary in your case, what I suggest you do is put in a tree barrier across the front of the house. The house is an inch down but only directly in front of where the tree's roots are going under the house (under the bay window, not the corner of the house). So take care of that, water the foundation every day and in a month you should see it raise its self back up naturally. After you do that call me, I would be happy to come back out and re-measure for you." I've already written a book, so I'll leave it at this. People like Robby and his company are a myth these days, which is sad. Home repairs like these are a very scary thing for me, all I see are $$$. Thank you Robby for helping to make my home buying experience a very enjoyable one! You have a customer and advocate for life!
03:42 29 Sep 20
I had a consultation with Robby the owner. He did a thorough job of assessing the movement of my home and identifying possible problem areas. He actually recommended that I NOT do pier and beam work at this time and instead suggested I install gutters to mitigate the movement. Never once tried to sell me on something I didn't need. Wonderful to have that kind of integrity in a free estimate.
16:55 28 Sep 20
I rarely take the time to compliment services because rarely do they earn it but this morning when I met with Nate from Pinnacle for my free estimate, I was so impressed I had to give credit where credit is due. Dealing with any type of structural damage to your home is scary not to mention very expensive. Nate was the nicest person to deal with and was extremely knowledgable and informative. He gave me options about how to repair the damage myself or my options using their services. He was honest about it and even offered to come back in the future to make sure my efforts were working. Can’t say enough good things about Nate and his company. I would highly recommend them to anyone going through foundation issues.Scott Trammell
19:21 26 Sep 20
Robby gave us some very helpful advise with no pressure.. Would definitely call them again
13:25 26 Sep 20
Just had my foundation repair done and was so impressed with every team member I came in contact with. Everyone was so polite and helpful, patiently answering my 1001 questions. They made sure I understood every step. Everything was in it's place and looked great when they were done. I highly recommend Pinnacle!
01:46 26 Sep 20
After I had some foundation work I couldn't figure out how to get my drip hose to work. Juan from Pinnacle came out and helped me figure it out which included helping me figure out how to use our sprinkler system! He was extremely nice and helpful and we got everyyhing figured out and now I also know how to use my sprinkler system haha
15:32 25 Sep 20
After researching several companies, I decided to use Pinnacle. They were reasonably priced, but not the cheapest. My salesman, Robby Brown, was very knowledgeable and had drill depth statistics from the area that reassured me they would be going deep enough to actually secure my foundation for years. Also I was given a great warranty and a Lloyd of London warranty too in case they go out of business which is often the case with foundation companies. Everything did not go smoothly with my repair. I was unhappy a pier was placed so close to my water line. Pinnacle came back out and fixed the issue without charging me extra and truly went above and beyond my expectations. Even with the issue, I’d choose them again just because of the integrity of the company which is hard to find after a company has already been paid in full. Great job Pinnacle!
16:42 23 Sep 20
We were very happy with our experience with Pinnacle Foundation Repair. Despite some delays due to rain, our project was finished to our satisfaction. From our initial meeting with Robby to the project manager and crew, we felt that we were in good hands. We appreciated the communication each step of the way, as well as the team's responsiveness to any questions or requests, and finally the professionalism and courtesy from all involved.
18:01 18 Sep 20
Just awesome service. They came out the day after we called and helped us to understand our issue in detail. Gave us peace of mind instantly! No hard sell. Truly awesome company that has that rare quality of service most places just don’t anymore. We will be using them exclusively going forward.
14:15 18 Sep 20
I went with pinnacle foundation when the piers installed by another major company failed after only 5 years. Robby Brown did a fantastic job of answering all my questions prior to and after the repairs. His crew was extremely efficient and completed the job in a single day!! Dealing with foundation issues is a pain but it helps when companies like pinnacle make everything seamless as possible. Highly recommend!!!
13:43 18 Sep 20
Extremely happy with my experience with Pinnacle Foundation Repair. From the onset with their professional estimates and their attention to detail. I was given a contract with a cost breakdown that included the city permit, post installation hydrostatic test and engineering report gave me great confidence in my choice. Robby was responsive to requests and the crew did a great job!
21:50 17 Sep 20
Great experience with Robby and the team at Pinnacle. Very professional and insightful. Would highly recommend them.
Vince De La Torre
23:11 16 Sep 20
These guys are awesome! Robby was quick to come out for an estimate and gave an honest quote of what we actually needed instead of a lot that we didn’t. They were very quick to schedule and did an amazing job staying in contact. The crew was very professional, walked us through the whole process and did an outstanding job! We highly recommend these guys!
12:53 15 Sep 20
Working with Robby and the Pinnacle team has been an extremely refreshing experience...Especially when dealing with something as stressful as my foundation. With their professionalism, honesty, and quality of work i will be working with Pinnacle for all my foundation needs. If you need foundation work done and want professionalism and honesty...This is the team!
Thomas Spann Jr
02:40 12 Sep 20
Nate came out and I showed/shared with him some of my concerns. He listened and then looked around and took measurements of the foundation. He showed me his results and assured me that I didn't need any repairs. Not being pressured to pay for a service I didn't need nor having to pay a consultation fee, why wouldn't I be happy? Nate was down to earth and professional. Long story short, I do recommend this company for any foundation concerns you may have.
02:20 12 Sep 20
My and wife and I are so glad we chose Pinnacle to repair our foundation. We met with several companies and they either were not knowledgeable enough to answer our questions, or never responded after the initial quote.Robby came out and immediately knew that there was previous foundation work on the home (something the previous owners did not disclose to us). He recommended we pull all of the city permits that had ever been filed on the home and we are so glad we did!Our experience with Robby, his team, and all of the Pinnacle staff was outstanding and we could not have asked for a better experience through this process!
16:07 09 Sep 20
As far as the repair it was great!!! It was better than I expected it to be I am very pleased! The supervisor was very kind and careful with our concerns and did awesome, your workers worked very neat and hard!! I would not hesitate to have your company come out if I needed any near future repairs! I thank you so much for caring for my concerns and treating my home with care and you’re company’s hard work!!
13:35 09 Sep 20
I found the Pinnacle Foundation repair company through a web search. I have seen good reviews on this company. I filled out an online form and a very sweet lady made an appointment for me. They did good follow up on the appointment. Robby arrived at our house on time and kept good social distance.Robby is the perfect person to work with, very kind and patiently answering all of our questions. He's not trying to sell us anything. He gave us the suggestion to check our drainage to make sure there were no leaks under our house and to use soak hose consistently. He suggested coming back in November for a thorough check after we followed up on his proposals. My wife and I would not hesitate to use this company for any foundation repairs.D Zhao
04:57 05 Sep 20
I ended up not needing any work done, but Robby came out and was so nice and professional. I would highly recommend this business for your foundation needs.
13:55 04 Sep 20
James came out, arrived on time, and thoroughly evaluated our home. We had 45 feet of excavation under our slab for a recent plumbing repair and we were concerned we had some major foundation issues. Our foundation it turns out is fine, and we were grateful for Pinnacle's professionalism and integrity!
23:06 02 Sep 20
Scared to death when a door started sticking and other signs. Pinnacle got to my house in just a few days and Robby was the ultimate professional. He spent well over an hour measuring and walking the house and answering my questions. End the end, he was honest and gave me the (good) news that my foundation is ok. Gave me some ideas on what I need to do to keep it in good shape. I'll recommend Pinnacle to anyone who asks.
23:21 31 Aug 20
Absolutely outstanding. We had a very complicated job and the Pinnacle crew were perfectionists. Customer service was great, the price was extremely fair and it was done in a timely manner. We recommend 100%.
03:42 30 Aug 20
Very responsive and professional. Robby was great and spent a lot of time looking at our property and explaining the issues and preventative measures even though he knew pretty quick there was no work needed or recommended. HIGHLY recommend anyone having foundation issues bring Pinnacle in to evaluate.
12:30 29 Aug 20
These guys are amazing! Professional, kind, and hard workers. Robby (the owner) was very instrumental in helping me repair the foundation properly. Their pricing was great and they had me back to level within 2 days (21 piers). I would highly recommend using these guys!
10:15 29 Aug 20
Robby was right on time and made recommendation to stabilize foundation instead of selling foundation repair. He recommended to remove Bradford trees next to the house as their roots were going under my house foundation and causing damage. He even check the level of the foundation. He did not try to sell me foundation work instead made recommendation and advised it the foundation does not stabilize in 60 to 90 days after removing trees then 2nd option would be to put peers. Very professional and knowledgeable. High recommend.
22:28 28 Aug 20
I would highly recommend Pinnacle Foundation Repair!Robby was very professional and responsive to my list of questions and went above and beyond to ensure all of my concerns were addressed and issues resolved. Kristin in the office was wonderful and very accommodating – such a pleasure to work with. The Pinnacle Foundation team truly care about their customers and their company's reputation resulting in great customer service experience.Want to also call out that Juan, Alfredo and crew did a fantastic job repairing my foundation – very courteous, polite, and great at what they do. When my engineer returned for post-inspection, he validated their work and said they did a great job. My mother may need some foundation repair in the future and Pinnacle will be my first call! Make sure they are yours!
19:18 28 Aug 20
Great service from beginning to end! Appreciate their honesty and thoroughness.
23:18 27 Aug 20
We were having trouble with a wobbly floor. Robby and his team were the only ones to get into the crawl space and thoroughly investigate the issue. Instead of giving us an off the cuff estimate, they showed us the problem was a few floor joists that would cost far less to repair than replacing piers and beams. On repair day, their team showed up on time and worked quickly and efficiently to get the job done right. Our floor is now stable and level.
02:07 26 Aug 20
Awesome job!!! Gave us a great consultation and was honest. I had Permalift come out here and they told me we needed over $4000 worth of work. Pinnacle sent Nate to our home and he was honest in his review of the problem. He said we had zero structural damage and it was all due to the watering system and the fixes are cosmetic. This is the company you should be using for foundation issues and questions.
16:20 23 Aug 20
Robby Brown is a very honest guy. He didn't ask me to fix the foundation like the others.He suggested me to cut trees and have a licensed plumbing conduct a hydrostatic plumbing test to ensure don’t have any slab leaks.
17:40 22 Aug 20
I was quite satisfied with Robby. He was punctual and professional, answering any questions with knowledge for a layman.
18:08 21 Aug 20
Robby and the team at Pinnacle did a great job on our pier and beam foundation repairs. They were responsive, the crew was efficient and communicated well and their pricing was competitive. Thank you!
23:57 19 Aug 20
Robby was quick and professional. He answered all my questions.
23:24 18 Aug 20
After working with two other foundation companies (one that stated I needed a lot of foundation repairs, while the others mentioned I did not but had poor customer service), I reached out to Pinnacle for a third assessment.I found Pinnacle and Nate, the account manager/expert, credible and trustworthy. He educated me on what is normal with regards to foundation elevation and conducted two separate surveys in the winter and summer for free, which both assessments showed reasonable foundation movements, but nothing I had to be concerned at the moment.Additionally, Nate was respectful and courteous as he wore a mask and shoe-coverings, which I appreciated.
16:35 18 Aug 20
I called Pinnacle for some foundation work and to install a French Drain. They came out, were very competitive on the price and started the work based on MY schedule. The workers were nice, clean and professional. Robby and Juan answered all of my questions and were available over the phone at any time.I highly recommend Pinnacle for your Foundation needs.
14:23 12 Aug 20
Prompt, professional what more could you ask for??!!
12:46 12 Aug 20
I had a great experience with Pinnacle Foundation Repair. As it turns out, I needed a structural engineer to assess my particular problem, but Robby was kind enough to come out and give me a referral. I appreciate that he didn't try to sell me a solution that would have made my problem worse! I would definitely call these guys again.
02:02 12 Aug 20
I can't say enough good things about our experience with Pinnacle. I would highly recommend Ronny and his team to anyone. They were extremely knowledgeable and helpful in helping us fix our foundation issue. They were highly responsive, readily available, and their pricing couldn't be beat. For questions and/or help for any foundation issues look no further, Pinnacle is your place!
23:27 11 Aug 20
Upon searching Yelp, I scheduled an appointment with Pinnacle to inspect our foundation. I received a text message a few days before to confirm the appointment. Nate arrived early; he was professional and very customer oriented. He explained the process of the inspection in detail & provided a visual of the results via his tablet/iPad. Nate didn’t find any foundation defects, yet offered suggestions on how to improve our drainage issue. I’m thankful to have found a company like Pinnacle & it’s a blessing they have a team with such with integrity. If ever in need of foundation repair, I will call Nate.
Gia K Towns
03:29 11 Aug 20
18:13 06 Aug 20
17:42 01 Aug 20
My husband and I recently purchased a home that came with some significant existing foundation issues. Initially we worked with a foundation repair specialist who promised a great deal but ended up taking our money and not finishing the job. Frustrated, we looked for other options and this is when we turned to Pinnacle. We wish we would have found Pinnacle sooner! James and his team were a completely different experience. They were always professional, honest, and made sure the job was done right start to finish. One of the managers - Juan - was also excellent at educating and explaining what needed to be done and why. We couldn't be happier with the quality of the work and the whole team that helped fix our foundation issues. Thank you!!
Maria Caroly Krieger
17:49 31 Jul 20
15:43 29 Jul 20
While dealing with other house repairs, I thought I might have a foundation issue. Nate with Pinnacle not only checked my foundation once, but checked it again 30 days later after the other repairs had been completed.It was a HUGE sigh of relief that my foundation was NOT part of the problem, nor did I need any foundation work done.In a time where most companies are only out to make money off of you, it was refreshing to hear honesty that I needed no work done.Thanks, Pinnacle and thank you Nate.
15:30 27 Jul 20
Thank you Nate! This is the most honest, responsive and knowledgeable foundation repair company. Nate was a wealth of information. Prompt, professional and top notch.
12:52 26 Jul 20
Robbie and his team were great they finished in 2 days, they dug up our bushes and then replanted them. they were amazing and very polite! Highly recommend! Also a very do-able price!
18:19 23 Jul 20
Let me start by saying that this review was something that took some time to write, because it was something that was so heartfelt and personal, and I wanted to get it right. I met James Schmidt 5 months after we had brought our baby home in June 2019. She had been in the NICU after she was born. He was at another company and when he came out, everything from his amazing, friendly demeanor to his incredible knowledge about geology stuck with me. I was having PT with my baby and my 4 year old was asking him a million questions and he genuinely took time to talk to her. We had other companies come out and give quotes and let me tell you, this house has been like the Money Pit with Tom Hanks. Long story short we had life happen and a lot of financial situations, so when we finally decided to pull the trigger about 10 months later, when I called the company he was at they told me he no longer was with them. They did not say where he went, but I knew in my heart I had to find out where he landed. I did some research and called Pinnacle Foundation hoping that I had gotten it right. The super sweet bubbly person that answered the phone told me he was there. Little did I know that sweet person who's name was Kristen genuinely cared because she was so enthused that I took the time to find him. Little did I know how much of a role Kristen would play in our Foundation journey, but i am here to tell you that she in not only an AMAZING woman but she genuinely cares, and she gets it. James came out 2 weeks later because he was so busy and we picked up where we left off. He re evaluated the house and asked about everyone, remembered things most people don't and we put the deposit down and the job was done in a day and a half. He took the time to bring the workers breakfast, if he didn't call Kristen did. There were some minor adjustments that we asked for at the end and they said no problem. They just wanted us to be happy. The whole crew was great and communication was something you dont see anymore. They are worth every penny and they genuinely care about you, your family, and making you happy!
14:59 23 Jul 20
Nate arrived on time and checked our house foundation. He assured us that there was no serious problem and foundation work was not needed. We really appreciated his professionalism and his gracious manner.
22:09 22 Jul 20
After getting a few foundation companies out for quotes we called Pinnacle. They were able to schedule our first appointment very quickly, once they identified our foundation problems they again were able to schedule the repairs in a very timely manner. We don’t have one bad thing to say about this company. Robby came out for our bid, he helped us understand in detail everything that was going on with our house we even received the bid that evening. The girl that does their scheduling was beyond sweet and made the process super easy. The workers showed up and were great, very pleasant, worked quickly and effectively, and left the house and the yard looking great! We would recommend Pinnacle to everyone we know!
13:32 22 Jul 20
Robby definitely has his customers best interests at heart. We called him out to fix our patio and found out we have a foundation issue. He walked us through filing a claim with the builders.
21:12 21 Jul 20
I was very impressed with Nate & Pinnacle's above and beyond customer service! Nate gave us transparent evaluation and also very helpful long term advice for my house! The overall experience with Pinnacle far exceeded what I expected.
19:21 20 Jul 20
Impressed!James came out to my house on a Saturday. I was apprehensive what he would discover regarding my home foundation. The window company said the windows closing was not an issue with the windows. I expected the worst. Pinnacle Foundation came back with a clean bill of health. They found no issue with my foundation. Honest contractors are as rare as a finding a buried treasure. I am grateful for an trueful opinion. They did not even charge me for the visit!
14:33 20 Jul 20
I have called on Pinnacle Foundation Repair twice, and both times I was fortunate enough to work with Nate Bersch. I'm in the process of purchasing a home and Nate came out to the first home during my option period to provide me an estimate of what foundation or other remediation work was recommended to be done. He took the time to walk around the house with me and point out areas of concern. I really appreciated the time he invested to help share his insight on what was going on with the house. He followed up via email with the elevation survey and a summary of the recommendations. Nate came out again with the second house and provided the same 5-star service. He was prompt, efficient, knowledgeable, and communicative. I highly recommend this company!
02:49 16 Jul 20
Robby came right on time. Appropriately, he wore a mask and a shoe cover. After a brief inspection inside and outside the house, he gave us an accurate assessment of our current situation which was a slight level change in one side of the house which needed to be adjusted by a previous company that had installed piers on that side. In contrast to the previous foundation company that recommended installing piers around the entire foundation that would cost us thousands of dollars, Robby explained in layman terms the reason for the level change as well as practical remedies that would cost far less. Robby’s professional knowledge and affability won our trust. So when we do need foundation work,we will definitely use Pinnacle. Additionally, the office personnel that took our call was courteous and accommodating. We would highly recommend Pinnacle Foundation Repair company.Now if I can only get this previous foundation company to adjust the piers they have already installed.Thanks Pinnacle for the accurate and trustworthy assessment of our foundation.
13:35 15 Jul 20
I thought I was having foundation issues, but once the Pinnacle rep came out and tested, my foundation was fine! The representative also made suggestions on how to keep my foundation safe. He could have sold me services I didn't need, but he didn't and I definitely respect that and appreciate that.
Dr. Charie Price
12:08 15 Jul 20
Great Company. Very professional. Robbie answered all my questions during process.
18:32 13 Jul 20
Very impressed, they did a great job on my foundation. They were professional, neat and fast. Bobby explained everything to us about the aftercare and made some suggestions to us to keep our foundation from slipping again. They give a lifetime warranty which lets you know they stand by their work.
15:42 13 Jul 20
Robby came right on time. Appropriately, he wore a mask and a shoe cover. After a brief inspection inside and outside the house, he gave us an accurate assessment of our current situation which was a slight level change in one side of the house. In contrast to a couple of other foundation companies that recommended foundation repairs that would cost us thousands of dollars, Robby explained in layman terms the reason for the level change as well as practical remedies that would cost far less. Robby’s professional knowledge and affability won our trust. Additionally, the office personnel that took our call was courteous and accommodating. We would highly recommend Pinnacle Foundation Repair company.
02:50 13 Jul 20
Called their office to make appointment for an evaluation of poor drainage in my backyard. First impressions-excellent communication with office representative! Scheduled the appointment after I described the type of evaluation needed. Day before appointment-courtesy call reminder! Day of appointment Robby (CEO!) shows up exactly at 3:00! My anxiety had grown since scheduling the appointment just due to my own pessimism. I was hoping, at best, I would just need two french drains, at worst, bigger issues at play. Robby discussed the different possibilities before we walked the property and most importantly he actually listened to me describe the issues! We walked the property together. Robby explained that what he saw was a grading issue more than anything else!! ! French drains not necessary at this time. He even gave me recommendations for companies that could bring dirt to grade my yard. Seriously, complete professional and honest assessment! Couldn't ask for more from a company...has my business in the future for sure!Thanks Robby!
04:55 12 Jul 20
I contacted Pinnacle Foundation Repair after reading reviews on Angie’s List. I have a crack in the front porch of my house which lead to my foundation concerns. Nate Bersch came by to review and provide an initial assessment. He was very knowledgeable and thorough in his assessment. He took the time to explain the difference between the foundation of my home and the separate porch. No foundation issue but rather the approach the builder took in 1979 to install the porch.He gave me peace of mind and information that saved me money. I will contact them in the future if I need any foundation analysis.
20:30 06 Jul 20
Will definitely used them again and recommend. The entire staff, from the workers to office the staff were professional and responsive to my all questions and concerns. I’m pleased with the work. This 37 year old home is holding steady again! 👌🏾👌🏾👌🏾👌🏾👌🏾
Malinkca Woodson / Accessorizing You
13:05 05 Jul 20
From start to finish, Pinnacle Foundation Repair provided outstanding service. Robby, the owner, took the time to thoroughly explain and answer questions pertaining to the whole process including financing options. He even took the time to provide a list of projects they've completed for reference. When it came to work day, his team arrived on time and were very professional. They were thorough and made sure to leave our home in the best condition. We definitely recommend this company.
02:24 03 Jul 20
Highly recommend the Pinnacle Foundation Repair team. Not sure who to trust we started reading the numerous online reviews and asked neighbors who they had used for their foundation repair. The conscious was to call Pinnacle Foundation Repair.All the members were knowledgeable and friendly. We had been putting off repairs for about 2 years because we didn’t know who to call. Called two different engineering companies and never got a call back. Pinnacle Foundation Repair gave the quote within days and were hired on the spot. They had all the permits and completed the work within 2 weeks.The team explained in detail the complete process and cleaned up the house and yard after the repairs. Lots of peace of mind that we hired the correct company to help us before problem got bigger.
02:46 01 Jul 20
They came to my house, analyzed the situation and instead of telling me I needed their services told me to put on gutters and us a soaker hose around my foundation. It is refreshing to find someone that is honest enough not to try and tell you that you need their services, even when it is not needed.
14:13 30 Jun 20
They were prompt, thorough, friendly and honest.
12:36 30 Jun 20
Not only was Pinnacle Foundation great to work with, but they made the whole process smooth and easy for us first time home buyers! They completely exceeded our expectations for lifting our (very) sunken home and did so very quickly, timely, and respectfully. Truly a great experience overall with quality of work, price, and speed. I could not recommend them any more for ANY and ALL foundation work. Thanks Pinnacle, you’re making our dream home a reality!!Also, huge shout out to Robby and Miguel. Outstanding communication and transparency.
15:12 28 Jun 20
What a terrific experience this was for us! We were dreading bad news and an expensive repair estimate. What we received instead was a very professional experience by an honest person (Robbie Brown) who did a thorough examination of our slab and determined that we did not have a problem and there was no need for repairs. I hope we never have to use a foundation repair company but if we do there is only one company we will call. Pinnacle Foundation Repair
08:31 25 Jun 20
Pinnacle Foundation Repair has been an exceptional company from start to finish. They work hard to set themselves apart in their industry. They are a fantastic business model of good service. As a homeowner, I wasn't prepared for how scary major home repairs can seem. I was quite nervous about the repair process. The team at Pinnacle, including the CEO, went above and beyond to make sure I understood and was comfortable with the whole process. They answered endless questions and they truly wanted me to know that my home was in good hands with them. Very friendly, professional, and knowledgeable. I was happy to learn by chatting with the crew foreman who oversaw the work at my home, that the CEO of Pinnacle is a third generation tradesman, preceded by his father and his grandfather in the foundation repair industry. His years of wisdom and experience are evident in his work. I would definitely recommend this company to anybody looking for quality and service in their foundation repair process.
04:29 22 Jun 20
The crew arrived on schedule and completed the job on schedule. No problems of any kind!
20:16 20 Jun 20
Robby was professional and has integrity. He evaluated out foundation in TX and concluded we did not need any piers at this time. Thanks for your time and advice. Below was from Robby providing great advice etc." I do not see correlating signs of settlement where you show lower elevations, I do not recommend any repairs at this time. The slab could either be on a tilt or just have been unlevel prior to it being framed, and any lifting right now may cause more problems that it would address. Watering the exposed areas around the foundation will definitely help mitigate further shifting, and correcting the drainage will make a difference as well."
19:17 16 Jun 20
Prompt response for the Pinnacle team. Inspection showed our foundation didn't need work so they aren't pushing for any work to complete. Shows they are an honest company!
17:30 11 Jun 20
On Monday, June 8, 2020 Nate Bersch, Account Executive, with Pinnacle Foundation visited my home to check my foundation. I was tasked with getting three quotes from three different foundation repair companies and my most pleasant experience was with Mr. Bersch.Mr. Bersch was professional, personable, courteous, respectful, and extraordinarily knowledgeable. He was patient and engaging and ensured that I understood the fundamentals of what he was inspecting for, what it should look like, and what is needed to correct the issue.Great news! I didn’t need a major repair at this time so he provided tips to slow shifting of my property. Wow! This is when I knew when and if the time comes for me to repair my foundation- I will be calling Pinnacle Foundation Repair where it’s not all about the money but the integrity of the job and honesty of the employee.
03:07 11 Jun 20
We requested an appointment to evaluate our current foundation situation after an inspection report from a prospective buyer. We were anticipating the worst. Foundation repairs at this time would have been an unexpected and out of pocket expense. Pinnacle set up our inspection at no charge. Robby showed up on time, he was very professional, and courteous. He took all of the necessary COVID precautions. He took measurements throughout the whole house and was very thorough. He did not find that my home needed foundation repairs. Thus, he made recommendations on how to mitigate any further shifting. Pinnacle’s level of service reminded me that honest and reliable companies still exist. I would highly recommend giving them a call.
21:07 10 Jun 20
Pinnacle was working on my neighbors foundation so I asked if they could give me a free estimate on the repair cost for my house. It's a neighborhood problem. Anyway, that's how I was introduced to Pinnacle and their owner Robby Brown and crew repair. I appreciated the communication and information provided. The crew was very professional and completed the job by 4:00pm same day. I didn't realize there was so much paperwork, permits, surveys and engineering approval. I didn't have to do a thing. Pinnacle did it all and I would recommend them to repair your foundation. Good job guys.
16:18 10 Jun 20
I can only say good things about my experience with this company. Nate was a very professional, courtesy person. He arrived before his expected time and went right to work checking our property. He was very thorough and was honest about our property. The estimate they give you is free, which was great. I would give them a 10 if the rating went that high and recommend them highly.
Ellx Layton 4
01:47 10 Jun 20
Robby came out last week to look at concerns we had with cracks showing up around the door frames. He took his time to hear all of my concerns, answer my questions, and took measurements. He provided a written report that same day. The good news for me is that there was no need for foundation work. An upstanding company that I will be calling should I need their services in the future.
19:50 08 Jun 20
They did an amazing job!! Highly recommend this company. They did such a great job!! So amazing!
02:16 06 Jun 20
We had drainage work done on our rural property and these guys were absolutely amazing. Everyone we worked with was knowledgeable, helpful and took the job very seriously. They went above and beyond our expectations and I would highly recommend them if you have foundation or drainage issues.
01:48 05 Jun 20
Nate from Pinnacle Foundation repair was very professional, trustworthy, and very thorough. We were very satisfied with his detailed analysis of our Foundation and would highly recommend Pinnacle services. Also, he kept the proper social distance during his visit and wore shoe covers and a face mask - very thoughtful and appreciated!
15:30 04 Jun 20
If your considering foundation work definitely include Pinnacle on you list of companies for quotes you will see why I decided on them.James Schmidt explained everything in detail in and out of the house from beginning to end of what would be performed. What impressed me the most about James was his knowledge on the subject and what other companies failed to tell me which might have cost much more money down the road.Pinnacle handled everything, their crew and office staff were spot on definitely a step ahead of me.I am a realtor so I've heard and dealt with my share of horror stories with customers, but this is the first time I personally had to hire for myself.Awesome job!Thank you so much you guys!!
16:03 31 May 20
James with Pinnacle was very professional and informative. He even explained the different soil types my house sits on and how that effects my foundation. The pricing was great, they made sure the job was done right and even put in drainage to help prevent future issues. The team they use to come out and dig put in the actual piers was great as well! They got it done fast and made sure to explain everything along the way. For something that everyone dreads, Pinnacle found a way to make it a great experience.Thank you James and team!
19:40 27 May 20
Robby was very knowledgeable and helped us with our tile buckling issue/questions. Even though it's not a foundation issue, he helped answer any and all questions my husband and I had! He even sent a detailed report after (when he didn't have to).. Highly recommend!
22:41 21 May 20
Very pleased with company. Highly recommend.
22:24 20 May 20
I cannot say enough great things about this company! From the start Robby has literally been so understanding and patient with us. I think I might have called him 20 times before, during, and at the end of the process. He always took the time to address all the questions I/my husband had. I feel like this company has literally become family. We could text/call and we always got a response. We under estimated the work that these guys do. Its hard work!. I was in awe everyday seeing these guys work. Miguel was a fantastic asset to us, he always walked with us and showed us everything, took time to explain and answer EVERY question. Unfortunately for us there were so many issues with our foundation but this company held our hand and walked us through the entire process. As you can see I can go on for days about Pinnacle. Please if you are thinking of getting foundation work, DO NOT HESITATE to call them. This type of repair to your home is a huge deal. You want someone who answers every question and never makes you feel like you are a burden. Seriously a great team from the sweet ladies in the office to the guys working on the house. Thanks guys again for all of your help!
15:17 18 May 20
Robby came out to evaluate the property. He was professional and courteous. I’d highly recommend scheduling an inspection with Pinnacle for your potential work.
02:36 17 May 20
Very satisfied customer!Everyone was very professional - they did a great job of communicating from the initial plan to the very end. Most importantly, their work was top notch. I would highly recommend them without any hesitation.
02:26 11 May 20
Working with this company has been a pleasure. The CEO Robby Brown has excellent customer service and the crew that performed the work was professional and completed all the work within 1 day. I had 2 other foundation companies give me quotes and the customer service and professionalism wasn't even close to that of Mr. Brown. The 3rd party engineer that came to verify the measurements also had great feedback about working with Pinnacle, which gave me reassurance that I had selected the right company for the job. I plan to use them for foundation checks when I move into my next house and I've already recommended them to my coworkers looking into buying homes.
19:53 30 Apr 20
Excellent work, arrived on time, got the job done, cleaned up, and left the area in good shape. Did the job as explained up front with nothing left out. Would highly recommend this firm to do your job.
17:41 30 Apr 20
I could not recommend Pinnacle foundation repair enough. Robby came out and was very polite, professional and friendly. He was informative and explained everything he was looking for and doing. After he had finished he discussed his findings and ultimately did not recommend that any work needed to be done! This was great news that we didn’t have to have any work done but also that he was honest even if it meant not making money off of us! I will definitely be using pinnacle foundation for any future concerns/issues since I know that I will get reliable, honest answers. I highly recommend giving them a call even if you aren’t sure you have an issue. They provided me with peace of mind after I had previously been stressing out about possibly having foundation issues.
02:47 26 Mar 20
Robbie came out on time and was very knowledgeable and patient with all of our questions. Or minds were put at ease after the appointment. We do recommend Pinnacle Foundation Repair.
03:52 24 Mar 20
Setting up the appointment was very easy.When Robby came out, he was very pleasant and professional. He immediately started the survey, quickly finished and let me know the results. I would recommend this company to anyone looking for foundation evaluations and repairs.
13:37 17 Mar 20
Pinnacle Foundation was very professional and very timely in getting back to us on our foundation issue we were having in our 5,000 sq. ft. expansion space in our warehouse. We had a void space underneath that had our slab off by 1/4" in some places and as much as 4"s in other areas. They gave us their recommendations on how to fix the foundation and then set the start date. The crew was professional and kept the area clean even while performing mud-jacking they kept the area they were working in wiped up and we were able to still work in the area they were fixing. We had the foundation tested after the job was done and they had successfully raised the flooring up from the 4" drop and had it even. Our CEO even came back with a marble to test the area that was fixed and the marble rolled no more than 3"s before stopping. I would highly recommend Robby Brown and his crew at Pinnacle Foundation for any of your foundation needs.
11:08 16 Mar 20
If you are in the evaluation process of which company to choose to do your foundation repair and have Pinnacle on your list, you can now stop looking. I am taking the time to write this review because it was their excellent reviews that encouraged me to book an appointment for them to come out and do their free at home consultation. From my first phone call inquiring on scheduling an appointment, I have been treated with solid customer service + a bonus you don't see any more today and that is customer care as well.I am a single mom, buying my first house on my own and everyone has gone the extra mile to ensure I understand the process, costs, timing ~ including how it integrates with a plumbing check if necessary.I came out and watched the final stages of the work and cleanup and the crew was professional and friendly. The work and final elevations were shown to me and the fee includes a third party engineering report.Best of all, I feel like the "scary" parts like the price quotes and the payment process were actually quite the opposite. My consultant, Nate was very kind, patient and empathetic to my concern over the foundation costs. The bid came in $2000 under my contractor's estimate and payments (half-down, balance at completion) were as simple as clicking on a link in an email and choosing how I'd like to pay. It included the final invoice as a .pdf which I was immediately able to submit to my lender for reimbursement.I encourage you to stop comparing and be confident you will receive both quality work AND care from Pinnacle. Good Luck with your home!
19:08 12 Mar 20
I've only gotten an estimate so far, but I was impressed by Nate's patience in answering all my many questions, and the report I got by email afterwards. I appreciate how thorough his explanations were and how he was not trying to upsell me.
14:30 12 Mar 20
Great company. Michael was super patient as I asked a million questions related to how foundations changed. But, more importantly, he was honest. I would definitely choose Pinnacle if ever I needed foundation work.
Christina Coutu Pacudan
21:46 11 Mar 20
Pinnacle Foundation Repair provided exceptional customer service at very competitive rates for my foundation lift and stabilization. The foundation lift was completed on time, just as expected and when I noticed at a later date that a sprinkler head was covered with dirt they sent someone over right now, that day to uncover it and make things right. The professionalism and work could not have gone smoother. All communications were professional and they kept me informed from beginning to end. Start and end your foundation repair shopping here, with Robby. You'll be glad you did. 5 Stars all the way.
15:17 11 Mar 20
12:47 11 Mar 20
From the time I first called and spoke to Ali who provided exceptional customer service while getting my home appointment set up, to Nate coming out to my house to provide the initial estimate until the work was completed I encountered nothing less than exceptional service from Pinnacle. Alex arrived and began the work on day one, and Juan showed up on day two and explained what would take place during the lifting. The entire team was helpful every step of the way. If you want a great foundation experience don't delay call Pinnacle today!
02:24 11 Mar 20
We have extensive cracking in our fairly new construction home and I called to get a second opinion. I was honest in saying that our builder would probably not allow us to use a third party contractor for any repairs. Despite this I was given an appointment in less than a week. Robby, the owner, came out and took measurements of our home and confirmed the findings of our builders engineer. Unfortunately our foundation has heaved almost 2 inches but Robby assured me that a wait and see approach with the additional drainage installed was our best bet right now. At the end of the appointment Robby offered to come back in a couple months to make sure nothing gets worse. My husband asked how much we owed him and he said nothing. Who does that anymore? An honest contractor who conducts himself with integrity. If anyone I know needs a foundation opinion/repair I will reccommend Pinnacle without hesitation.
16:44 07 Mar 20
I recently had my foundation repaired by Pinnacle Foundation Repair and was extremely pleased with the professionalism of the staff and the effort they used to start and finish the job on time. Robby kept in contact with me just to make sure I was pleased and the finished product was what I was excited about. Please use this company with no reservations. Thanks Pinnacle!
03:31 06 Mar 20
Nate with Pinnacle came out to look at a home I had a concern about and he assured me that I had no reason for concern. Nate was very knowledgeable and prepared to access the home prior to our meeting.
03:10 06 Mar 20
Great experience from beginning to end. Robbie did my initial consultation and asked me more questions about my home than I asked him about repairs. He was very thorough. I went with his recommendations and also had some additional drainage work done in my yard. Victor was lead man on the team and was courteous and communicative. Job was done in a day and everything was cleaned up nicely. Robbie's follow up communication was excellent, also. There was a minor issue with a blown breaker on my house that they took care of immediately. The follow up tests were done within a week. This was my first foundation repair. The communication and customer service from Pinnacle were exemplary and I am glad I chose them.
21:48 05 Mar 20
Recently Pinnacle Foundation Repair completed work installing piers to stabilize my home's foundation. Working with Robby, his work supervisors, workers, and office staff has been an excellent experience.Throughout my decision process, Robby kept in touch, responding quickly to questions, but not using any pressuring tactics. Plan, engineering review, scheduling, the way the crew chief and crew worked--all was more than satisfactory. There was heavy rain on day 2, which required some reshuffling and extending the days of work a few days. They dealt with the conditions quite well and stayed in contact regarding the rescheduling with various finishing up tasks. They did a good job cleaning up at the end, and the concrete patching in the driveway and patio was very neatly done. I recommend Pinnacle highly.The lift required was not major--less than 1" to get to within acceptable range. Now is the settling into the new normal, after which I will begin the internal cosmetic repairs.Two things that I had not thought enough about before the lift: if it is necessary to have concrete broken out (like in a driveway) the jackhammers require a lot of power. The workers will need access to at least a 20 amp circuit to run those jackhammers. Also, think through the plan for what to do with excess dirt (i.e., heavy clay). The crew will haul away what you don't want spread around the foundation or the yard afterward, but it is worth a bit of forethought and include it in your plan.
13:04 05 Mar 20
Pinnacle Foundation's representative Nate has been the most helpful with checking my foundation as well as assisting me with a solution to my concerns. He actually goes the extra mile to make sure customers are left satisfied and that within itself really makes my heart and mind happy. Thank you again Nate for all you do for Pinnacle and the customers you serve. Sincerely dd!
17:18 03 Mar 20
My house has been mysteriously flooded for three weeks. Two different Plumber came and could not figure it out. We suspected it was our foundation that was having issue. When Nate came in, he very quickly showed us that it was not the foundation problem. Normally foundation company would have done their job. But Nate, he was so experienced and professional that he pointed out our drain issue. he examined our drain system, which is totally not what we would even hire him for, and he the provided professional suggestions and showed us the detailed drawings. I highly appreciate his knowledge and that he had customer's best interest in his mind. Though we have to go else where to get a drain solution, I highly recommend this company for their knowledge, integrity and professionalism.
23:49 02 Mar 20
I requested an appointment to review my current foundation situation fully expecting the worst. Nate showed up early, after asking for permission. He was very courteous and knowledgeable. He comprehensively looked at all my concerns before taking any measurements. He extensively reviewed all parts of my house both inside and outside. He then took measurements. After this, he took thirty minutes explaining his finding in detail. He reassured me that my currently situation was a product from the fluctuation of the soil. He went over drainage/irrigation recommendations. He was a rock star. I found out that this company invests heavily in education from engineers instead of some of my previous visits of people from other companies that were more of the used car salesman type. I will have them back out this summer to re-check but I am very happy and confident in doing business in the future with this company. Thanks especially to Nate for his help today.
19:36 27 Feb 20
Pinnacle set up our inspection at no charge. The inspection appointment was easy to set up. Robby showed up on time at my house. He was very professional and courteous. He took measurements throughout the whole house and was very thorough. He did not find that my home needed foundation repair. He made a few suggestions to improve my landscaping. What a great experience. I would recommend Pinnacle to anyone.
18:00 22 Feb 20
we had problem with our foundation, and Pinnacle did an excellent job to repair the foundation.
22:02 21 Feb 20
James Schmidt came out to assess my property. I was very happy with his time, effort, and explanations. I did not need any foundation work, but he did have some suggestions for potential problems in the future. He also provided some helpful information about the soil around my pool.
19:43 21 Feb 20
On February 20, 2020, I met with Robby to have an inspection of my home performed. I explained to him that I was interested in selling it, but had a pre-inspection performed where the inspector expressed some concern regarding the foundation because of cracks in the wall and exterior portion of the residence.Robby provided his card once we met. And, the best thing he did was place shoe covers over his shoes before entering my residence. For me, that shows respect for the house and owener. At that point, he had won me over. :)I showed Robby around my home and where the issues were that were pointed out by the inspector. He performed an inspection of my residence and advised the results. I asked him if I could get a written documentation of his recommendation. He was a man of his word and sent it that evening.Robby was personable and professional. He was not condescending or trying to push other services from his company. He was helpful in pointing out what I could do for cosmetic purposes regarding the cracks and nail pop outs in my ceiling. Because of his demeanor I felt comfortable with him and he didn't interact with me as if I was the "little lady."Robby was professional, respectful and cordial. He answered all my questions with openess and honesty which I really appreciated. He provided information to consider in the future if necessary. I would recommend Pinnacle Foundation Repair for any residential foundation inspection/evaluation and service.
13:32 20 Feb 20
Very serious and effective job.
22:20 18 Feb 20
Very impressive company, have dealt with them on two properties and have been pleased. They do not try to sell you what you do not need. My experience is they run their business with a high degree of integrity.
14:25 18 Feb 20
From the quick response to an online request over the weekend to the clear explanation of our situation once the inspection had been complete, I couldn’t imagine finding a company that could provide better communication. The team at Pinnacle, particularly Robby and Ali, is outstanding. I’m especially impressed with what seemed to be genuine care toward a proactive approach to preventing foundation issues that Robby took time to share with us. There certainly is no financial incentive for him to help us maintain a great foundation; however, he displayed all the traits of being ... simply a good fellow human being. Of course, this review doesn’t reflect any work we had done at the house, as we don’t require any; however, I can’t imagine a company where the CEO (Robby) would exude such care in an evaluation that wouldn’t be reflected in every step of the way. Excellence.
17:30 14 Feb 20
I have 3 piers done by Pinnacle recently and the team did a very good job and easily contacted the company. They came before the schedule time. Measured the level first around the house using similar tool of a structural engineer. After the job was done, the team cleaned up nicely and remeasured the level around the house again. Afterward, Pinnacle sent a plumber to make sure there was no water pipe leak under the slab.
13:51 14 Feb 20
Very professional and informative and the price was fair. The crew was very efficient and tidy. Would recommend!
23:35 13 Feb 20
Pinnacle Foundation Repair came out to our house and did an evaluation after listening to our concerns. In the end, no repairs were recommended. They are truly a company that values honesty and integrity in everything they do!
01:39 12 Feb 20
00:44 12 Feb 20
Highly recommend Pinnacle Foundation Repair. Nate and team were highly knowledgeable, friendly, and had great communication. They performed a full inspection and I feel confident with their assessment. I can not recommend this team enough. You won’t regret it!
16:40 11 Feb 20
Nate spent an hour taking foundation measurements and explained what he found in a clear understandable way. He reassured us that we had no significant structural issues, then followed up with a prompt concise email suggesting we have our home looked at in 6 to 12 months now that we have a base to start from. I was impressed that he didn’t try to push us into repairs that we don’t immediately need. Very ethical company. We’ll call them again and would recommend their services.
02:08 07 Feb 20
Robbie, CEO, did a very thorough inspection and bid on my foundation.He explained the process and answered all questions in terms that were easily understood. His written bid was received the same day via email and the bid was easliy understood and defined exactly what would be done.Communication, scheduling and follow up were excellent.The repairs were done on time and on schedule.Juan, site manager, explained what would be done and answered questions in a very relaxed and confident manner. He walked through the home after it had been lifted and confirmed what had been done.Their pricing is very reasonable and never fluctuated.I HIGHLY reccomend Pinnacle Foundation Repair.
17:51 06 Feb 20
I had 4 separate companies come out to my home to give us prices on repairing our foundation, Robby was the only one that was looking at long term repair and preventing future damage, his crew arrived on time and were very nice to my family , his crew did exactly what they said they would do , they cleaned up everything before they left !. this house is for my kids and I believe we made the right choice going with Robby .
07:49 06 Feb 20
Robby and his team were extremely professional and thorough in their inspections of my foundation issues which led to a recommendation of monitoring water levels and no foundation repair. You have to respect a professional who invests their time and energy knowing they will not be paid anything for their efforts.
21:45 05 Feb 20
First time using a foundation company- they were professional,on time and did a great job with clean-up- I'd recommend them to anyone- thanks
23:44 04 Feb 20
The estimator came out and checked out the issues I noticed on a house I just bought. I told him I thought there were probably problems. He checked everything and told me no repairs were needed. Great of them not to just try and upsell me.
21:36 30 Jan 20
Highly recommend. I discovered Pinnacle Foundation Repair on-line and scheduled an evaluation based on their high reviews. I was impressed with their communication process/tracking for the appointment for starters. On the day of the appointment our schedule opened up and they were able to flex and move up the appointment. The account executive that arrived was Nate Bersch. He was professional, knowledgeable, courteous, and just plain likeable. He evaluated the house and was able to give us good news that our house was within tolerances and did not need any foundation repair. We were relieved to say the least. Not being familiar with the local soil properties, we were grateful for the time Nate took to educate us and advise us of the breadth of possibilities, remedies, etc. with our slab. Again, highly recommend. I will continue to use them in the future.
15:23 22 Jan 20
I searched Google and got good review for Pinnacle Foundation Repair. Then I picked up this one. They sent Mr. Robby Brown came to invest my house. Robby did very good job and explained to me the issues with my house, but no repair works suggest. I strongly recommended Robby to my coworker for her house foundation issue evaluation since I believe Robby's experty and honest.
21:29 21 Jan 20
Foundation work is never something one looks forward to. However, if you have to have work done you will not regret using Pinnacle Foundation. Fantastic experience.
18:41 20 Jan 20
Robby and Juan were consummate professionals, keeping me informed throughout the process. The job was very extensive and a good value for services rendered. Highly recommended.
15:19 19 Jan 20
Employee came to our house dressed like a professional, got work done in a timely manner and at the end of the day told us that they did not suggest to do any foundation work. They said our house was 70 years old and in good shape that a lot of our concerns was the natural settling of house. They could have suggested lots of $$ repairs and would have never known. It is good to know there are trustworthy organizations out there still.
13:55 14 Jan 20
Robby was awesome. Hands down, no reason to go anywhere else. We didn't even need any services performed, but Robby came out and inspected and offered to come back if needed. Great guy.
18:44 09 Jan 20
Pinnacle Foundation Repair did a great job on our foundation work and I highly recommend Robby and his team. I recently purchased a pier and beam home that clearly had foundation issues. I paid for a detailed structural engineers report on the house and then used it to contact and request bids from numerous foundation repair companies in the Dallas area. Robby's bid was very transparent and competitive (these services also included a post plumbing test and the proper Dallas permit). He even took the time to run through his repair process and the bid over the phone with me. Robby's team got to work quickly, finished the job on time, and cleaned up properly. In addition, in order to close out the Dallas permit, Pinnacle paid for our original 3rd party engineering firm to do a post inspection, which said all repairs were completed correctly. Robby made a large project a very painless process, and it made me feel even more comfortable with my 3rd party engineer as a part of the process.
02:36 08 Jan 20
They did a great foundation repair job. They were there all day, and did a good cleanup. The supervisor was there to oversee. He did fix a cable line that was cut to the sprinkler system. Be sure to have him check your sprinklers before and after. He made sure mine was working just fine. Super nice guy and easy to communicate with! I'm happy that I hired Pinnacle!
12:54 07 Jan 20
After a visit from another company, and a ridiculous quote, that concerned us as homeowners, we called Pinnacle for a second opinion. Pinnacle came out, took measurements, and made recommendations... to wait and see! They will come back out in 6 months to remeasure and reevaluate. How refreshing to deal with a company that is honest and not about overselling the most expensive option. When we need the work done, we will absolutely use Pinnacle.
00:09 07 Jan 20
Robby and team came out and evaluated my parent's 80 year old pier and beam home. The home had significant challenges due to age and previous subpar repairs (handy man). The floors were uneven and unsteady. Robby was professional and very good in explaining what steps should be taken to stabilize the foundation. He did not use "hard sell" techniques. The outcome exceeded our expectations.Robby's team was prompt, professional, hard working and thorough.Cost of the repair was fair. We highly recommend Pinnacle Foundation Repair!
17:42 04 Jan 20
Robby and team were on-time and extremely professional. We had received a $7,000+ estimate from another Dallas-based company in September and wanted a reputable opinion. In comes Pinnacle. They spent 45+ minutes at the house and did a site map (elevation mapping to check for variability) and then pier and beam check which included 20 minutes under the house with a camera and other equipment.Robby walked us through the findings which showed normal ebbs/flows within the house along with a few small fixes (replace wooden shims with metal, etc). In the end, he recommended 'no' adjustments or work to the house. The foundation was in good shape and the addition of a few gutters could help eliminate the 2 - 3 small cracks.Their communication from in-take to close has been amazing. We received the foundation report, pictures and a few references for the needed gutter work.I would highly recommend Robby and his team at Pinnacle.Thankful for the expertise, savings and honesty.
19:34 31 Dec 19
Robby went out of his way to explain everything to us about our 40-year-old house. He said that we did not have any foundation movement to speak of and needed no work done at this time. He was very courteous very informative, we were very pleased with him.
17:12 31 Dec 19
Pinnacle Foundation goes above and beyond in their customer service. Robby and his crew are very responsive and go the extra mile to ensure the work is done to your liking.The foundation work was top quality. We had an engineer come out four weeks later to take measurements and he said the house was leveling out great.We do have some bad cracks that came out of it that need repair and some of the interior doors and shutters need to be reset, but We suspected this would happen. None of our exterior doors stick anymore though!!! They were nearly impossible to open before.We had minor issues, our holly bushes did not survive the replanting, however we knew it would be 50/50 as to if they survived.
14:39 31 Dec 19
My home was evaluated by Mr. Brown, CEO of Pinnacle. He was polite and efficient and determined that my house had minimal ground movement that did not require any further action at this time. He provided the same measurements that were given by another company, but additionally, he was helpful in sharing information about the landscape and water management that would help to prevent further damage. This evaluation was at no charge, and he offered to return in 6 months if I was worried that more changes had occurred. I asked if he provided any of the services for the suggested changes, and he responded that he did not. A truly honest man who made no money on his visit and just offered excellent advice to ease my worry about the house. I recommend his company without hesitation.
20:37 30 Dec 19
I had three foundation repair companies give me foundation repair quotes on a rent house I own. The house has a pier and beam foundation. All the quotes were fairly close. However, Pinnacle Foundation Repair was the only company to actually crawl the space for an inspection. Pinnacle found a location that had a considerable amount of rot and would have to be replaced. The other two companies did not crawl the space and were unaware of the problem. Also, Robby Brown, gave me helpful hints about handling another problem I had with the house. Pinnacle did not repair the foundation due to an unexpected event. However, I am writing this review to let you know that I was very pleased with the thorough manner of the inspection as well as the professional manner of the company. I will call Pinnacle the next time I have need for foundation repair services.
20:07 30 Dec 19
I had some issues with my bricks separating and cracking. Plus my sheet rock was cracking in several rooms. Robby Brown came out and gave me a very detailed explanation with pictures of what was going on. His integrity and detail blew me away. Wonderful company to work with!
00:03 30 Dec 19
Great service from Nate Bersch. We had couple of cracks at the interiors of my home and called Pinnacle foundation repair to inspect and find if its related to foundation. Nate came and did a complete check on the interior and exterior of the home and gave a very honest feedback and also sent me an email with the information of my home's foundation and his analysis. All for free :-). Great service and i would recommend strongly.
21:53 20 Dec 19
I interviewed 3 different foundation companies before choosing Pinnacle. Robby and his team did exactly what they said they would, even after having to change the scope of work mid way thru.Overall, Robby and his team were great to work with and made everything work when 4 other adjustment to our pier and beam home (by another company) could never make it right. Thank you to Pinnacle for being professional, quick and easy to work with. It was a pleasure to work with someone you can trust!
14:49 20 Dec 19
Mr. Bobby Brown, CEO of Pinnacle Foundation Repair, assessed the foundation of our 51 year old home. Because he has worked in the foundation business for many years, he was very knowledgeable and professional.Mr. Brown listened carefully to our concerns and proceeded inspecting and taking careful measurements throughout our entire home.He patiently explained exactly what our home needs. He offered us a reasonable quote to repair our home.We appreciated his friendly, courteous, and non-pushy manners.
06:14 20 Dec 19
Nate was such a pleasure to work with, he was thorough and honest with us. Other companies were very pushy and insisting we get work done right away however we were not sold on their explanations as they were very quick with their inspections and did not take the time to explain their reasoning. Nate walked us through step by step what was occurring logically and explained the solution was rather a lower cost drainage option and watering program as opposed to major foundation work. Thanks Nate and Pinnacle for the honest evaluation!
19:32 19 Dec 19
Communication was great! Scheduling was easy and we were able to get an appointment quickly. Nate was patient and helpful with our questions and concerns. Thank you!
03:06 19 Dec 19
I had 3 options for the foundation work on an 80 year old farm house. Once normalized to make the quotes equally comparable, Pinnacle was in the middle for price. However, Robby and his team were by far more professional and thorough so I selected them to do the work. I might have paid a little more but believe that the communication, responsiveness and quality were worth it. I was a little concerned about settling in some spots so I have waited for about 3 months before writing the review. I also believe that, if I do find any problems, they will be very responsive to come out, evaluate and provide a fair solution.
Jack & Gail Williams
15:12 16 Dec 19
They did a great job for our house. Ermis and his team were very professional, clean, and fast. The price was fair and the job was fantastic. I certainly will recommend Pinnacle to anyone who needs a foundation job. Thank you!
04:44 11 Dec 19
They did everything they said they would do, and did it the right way! I'm very satisfied with their work, and their efforts to resolve any issues. First class and very professional. I would highly recommend using Mr Brown and his team of hard workers!
21:59 10 Dec 19
I truly appreciate their professionalism and politeness. The job was completed earlier to what was anticipated and Mr. Brown came to my house the first day in order to make sure everything was going smoothly. He has been sending me e-mails periodically to check on the foundation repair. I couldn't be happier with the results. Thank you Pinnacle.
19:08 10 Dec 19
Robby showed up on time and did a complete investigation of the property and was able to tell and show us that our foundation actually wasn't the problem and that we needed to look into drainage solutions. He then sent recommendations on companies to use for this work. He was very professional and didn't try to up sell me on unnecessary repairs. 10/10 would recommend.
13:08 10 Dec 19
I would highly recommend. Robby, Juan, Michael & the rest of the team at Pinnacle are extremely knowledgeable and friendly. Robby gave me peace of mind by explaining each step of the process thoroughly. Juan and his crew did a fantastic job and left the yard looking as it was before they showed up. Michael’s additional assistance was greatly appreciated.
20:54 22 Nov 19
Worried about your foundation? I get it. Spend some money to have a company come out and tell you your house has problems? No thanks! Not only that, you know they're going to tell you you need to have your foundation fixed too right? Of course! It's how they make their money! I didn't even want to deal with it, but the doors that were drifting open on their own told me I needed to.There's a reason Pinnacle has 5 stars so let me tell you why. Nate called me at about 1:45 for our appointment scheduled for 3:00..."if you're available, I can be there a little earlier." Heck yes (Frontier could take a few pointers on that)! When he arrived, he asked me to walk him around the place to share my concerns (Doctors could get some pointers too).Nate took the time to explain what each of my concerns could be and helped let me know that he'd seen way worse so I shouldn't worry too much. He then checked the entire house foundation for how level it was, explained to me what his numbers meant, what I should look for in the future, some steps I could take to help prevent further leaning and then told me that he'd email me the report later that evening. So he was timely, friendly, thorough, and...well...everything you'd want from a guy who could tell you your house might end up in the street, but he didn't tell me that!He told me to keep an eye on things, have them come back out if I notice any concerns...wait!...That's where he's gonna get me...I'll keep having to pay him for inspections!....nope...I got all this service for the low, low price of zero dollars! So thank you Pinnacle for being a company that thrives on serving people...feels like there is a pun in there somewhere about having a great foundation. Thanks also to Nate for outstanding service! I will definitely be scheduling a follow up in the future!
17:44 22 Nov 19
Nate came out to my home for an evaluation. Being a first time home buyer I was worried that I would immediately have to deal with some heavy foundation work after cracks showed up in my drywall. However, the guys from pinnacle came out and checked the crawl space and leveling of the house. Though there were some things wrong they told me it was pressuring to get done right away. They were friendly, professional, and gave me a peace of mind. I know a lot of foundation companies are just trying to make a buck but Pinnacle is really for their customers! When I am ready to get work done it will definitely be through them!
01:57 21 Nov 19
Robby with Pinnacle was awesome! Total five star service.I called to see if it were possible to get a short notice foundation inspection for a home we are buying. We only had 2 days left in our option period, hence the rush for an inspection (was prompted by the general home inspection). Originally I was told they didn't have availability on such short notice, but they called me back a few minutes later and were able to do some juggling to make it work. I think Robby gave up his lunch to take care of me.Robby arrived on time, was dressed professionally, and got to work right away. I walked the home with him and he used a device to look for differences in foundation elevation. We also inspected the concrete foundation that was visible on the outside of the home.After driving all the way out to nearly Denton, on his lunch break, Robby let me know that the foundation was well within normal limits and that nothing needed to be repaired. The small cracks in the tile were normal, and caused by very small up and down movement from the moisture that we get during the rainy months. He did spot some cracks around the outside of the home, but informed me that they were just cosmetic and didn't need to be patched (outside of aesthetic reasons).I was extremely pleased with his honesty, willingness to sacrifice his time, and after all that, $0 in compensation (now I feel like I need to mail the guy a tip... I didn't have any cash). BUT... he earned my business in the future, and I would gladly refer him to any friends or family. Thanks Pinnacle!!!
22:20 19 Nov 19
Great job, lots of work done and surprised how they put everything back together as if the work was not done.
02:17 16 Nov 19
Incredibly thorough, knowledgeable, informative and kind. Highly recommend.
21:30 14 Nov 19
Professional. Great experience altogether.
03:37 12 Nov 19
I liked the professionalism and integrity of Robby. I was worried about the cause of a crack on one of the ceilings at my home. After evaluation, Robby advised that it was not serious to be concerned about at this stage, and did not recommend for any immediate actions. That was a big relief. He did not try to sell anything unnecessarily and I really appreciate his honesty.
02:34 10 Nov 19
This company is a GEM! Robby is amazing and so thoughtful, informative, patient, kind, professional, etc. There was no stone left unturned and as home owners, that is very important because we didn't know a thing about foundation repair. The reports were easy to read and any questions we had were immediately answered and explained. The work was done quickly, professionally, and most importantly- accurately! The foreman of the crew who worked on our house, Ermis, took the time out to talk to us often and keep us updated on the process while they worked. We really appreciated that. Our yard was put back exactly the way it was and the concrete was poured professionally and correctly. The repair was very fast and easy.
14:16 06 Nov 19
Nate came to our house to do a foundation inspection and he was excellent! He took his time with the measurements and inspection. Not only did he show us what the issues were, to give us a visual, but he took time to explain to us how we should go about the repair. We really appreciated his honesty, excellent service and expertise. You cannot go wrong with using Pinnacle Foundation Repair!
06:37 05 Nov 19
I can not say enough good things about the work and service Pinnacle Foundation as provided me. I had a poor experience with a different company which lead me to search for Pinnacle. The CEO came over for the consultation and was friendly, knowledgeable and up front and honest with me. I asked for a couple options in which he went above and beyond to meet my needs. They worked for 3 days and had the project complete which was fixing pretty much my whole house's foundation. Juan and his crew did a fantastic job and left the yard looking as it was before they showed up. Robbie , Juan and everyone at Pinnacle has been such a pleasure to work with I would highly recommend them if you are looking for foundation repairs.
18:40 04 Nov 19
I had a sudden and dramatic drop of the foundation at the front of my house, to the point the walls cracked, and i could not close, latch, or lock my front door. Nate and his team were prompt, polite, and diligent in doing EVERYTHING as quick and convenient as possible! Foundation repair can be an expensive and arduous ordeal, but Pinnacle provided me with powerful quality of service, and got my house back on solid ground. 5/5 would recommend to anyone who thinks they might be experiencing foundation issues! Not only did they complete the work quickly, correctly, and respectfully, they followed up to make sure it stayed done, and reiterated that they come with a lifetime transferable warranty should those repairs ever not be anything more than the absolute best! Thanks Nate and the team at Pinnacle! You saved my house!
19:17 02 Nov 19
CEO, Robby came out and carefully evaluated my property for any foundation problems at free of charge, determined that no work needed to be done. How awesome is that! Very honest.
14:59 31 Oct 19
I personally had a very good experience with Pinnacle foundation repair. They answered all my questions quickly and were very easy to get a hold of. They got my foundation leveled very quickly as I was in a time crunch and they did a very good job. I will definitely use them again if need be.
13:42 28 Oct 19
Robby Brown operates with utmost integrity and honesty. The total experience from the time that I was contacted to set up a schedule to Robby coming to the house was great. After his careful evaluation and inspection of the property, he told me that no repair is needed at this time. In fact, he gave me advice that with better watering and dealing with tree roots, the issue could potentially be resolved. He also offered to come out and do another inspection in a few months to reevaluate the situation. I wish everyone in these lines of business operated like him. I will definitely recommend Pinnacle to anyone in future.
13:11 24 Oct 19
Pinnacle Foundation Repair came out to provide an assessment of a property I needed reviewed. Robby Brown came out and reviewed the property, explained his findings and emailed me the report detailing the findings. Very professional.
13:26 23 Oct 19
Very happy with their professionalism and performance. Evaluation was thorough with clear explanation of the process. Work team was on time and efficient, finishing in one day. Follow up by independent engineer was prompt and plumber performing static test after the work was completed. Professional all the way around.
01:56 23 Oct 19
When I first contacted Pinnacle Foundation Repair, I really did not know what to expect. We noticed a few cracks in our walls and my neighbor told me it was probably our foundation cracking. I was worried that this would be a costly foundation repair as I had heard horror stories about the foundations in TX. When Robby from Pinnacle arrived, he did a thorough check of the inside and outside of my home. I was ready for bad news, but instead Robby said that our foundation did not appear to be in need of repair, but that I should run soaker hoses to keep the foundation hydrated during the hot - dry weather. Robby also told me if I noticed any other cracks to call him and he would come back to recheck. Robby is very knowledgeable about foundation repair, has the highest level of integrity and genuinely cares about his customers. I don't often write reviews, but I was so thankful for Robby's honesty and felt I needed to express my gratitude. Thank you Pinnacle Foundation Repair, I will be your customer for life 🙂
18:41 21 Oct 19
I had an outstanding experience with Pinnacle foundation. I am grateful for their hard work, and willingness to explain every single detail of the work being done to me.Mr. Robby Brown and his team truly care about their customers. Highly recommend this company.Thank you Pinnacle Foundation Repair for saving my house.
17:49 19 Oct 19
Friendly courteous and honest service, and even used disposable booties before entering my home. Robby was the inspector that took the measurements of my home. He was very knowledgeable and walked me through step by step showing me the condition of my foundation and what action needed to be taken to remedy the minor issues, without requiring foundation repair... I Highly recommend!!
15:00 18 Oct 19
A++ company. Robby is an easy guy to work with and very knowledgeable. Communication was excellent. Outstanding customer service. Job was completed on time an exceeded expectation. If you need foundation repair work hire Pinnacle you will not be disappointed.
01:54 14 Oct 19
Called Pinnacle because of foundation problems. Robby Brown came out and took measurements of the foundation and did a thorough inspection. Robby was very friendly, professional and answered all my questions. He found no serious movement and that watering around the foundation would probably fix the problem. However, he was concerned about the high elevation levels running through the middle of the house and suggested having a plumber check our drain lines for leaks which we are going to get done.I highly recommend Pinnacle Foundation Repair
06:02 13 Oct 19
They were very professional and did a thorough job of assessing the situation. Their report was very helpful and really helped us decide on the course of action. They were prompt, friendly and diligent in their work and really followed up throughout the project to ensure we were informed and happy with their work. I'd certainly recommend them for any foundation issues.
22:01 25 Sep 19
When I first discovered that we had to fix our foundation, I was mortified. We are first time home owners and this was our first major repair. Robby and Juan could not have made this process any easier. From the start Robby was informative during our initial estimate. He made sure to send us an email including all of the photos of the damage and mapped out the proposed work. Then he was very patient while we gathered estimates from other companies. Once we settled on Pinnacle, he worked with us on scheduling to make sure we would not miss any work. The actual repair went flawlessly. Juan and his crew were very professional and finished the repair in the three day time period promised. Juan made sure to keep me informed everyday. He also cleaned up any areas inside and out that were dirtied during the repairs. He addressed all concerns during the final walk through and made sure we had his contact information for the future. Robby and Juan have also given us reference material for future home repair projects. I could not have been any happier with the work provided and wholeheartedly recommend Pinnacle for anyone needing foundation repairs.
15:59 25 Sep 19
From booking the appointment to Robbie and his assistant coming out, this company was fantastic to work with. They truly care about customer service. Their honesty and integrity was refreshing and a welcome change from most contractors we have worked with.
15:54 24 Sep 19
Robby was easy to talk to and was very responsive. He arrived at our house and explained everything in detail and took time to go over the report and questions we had. Previous owner had some foundation work done and he was able to find the company that did it and saved us money because it was still under warranty. As a first time home owner, we can't thank him enough.
18:22 23 Sep 19
We were very happy with their work, they were always on time and went out of their way to ensure the job was done right
19:51 18 Sep 19
Robby, Juan and the rest of the crew did a tremendous job at our home. I consulted with many foundation repair companies that do drainage work along with foundation repair, and Pinnacle Foundation Repair’s solution was the most all-encompassing of all. He took time to assess the issue, explained to me the overall process, showed me the materials that they were going to use, and came up with the best solution (in my humble, non-professional opinion). For someone who just purchased their first home, I wanted to make sure that I do things right the first time after buying a home with haphazard DIY repair jobs.During the consultation process, Robby’s proposed solution was a standout. His was the only one that addressed not only my house but my attached carport-turned-to-garage as well. The other companies provided me what seemed too extravagant on the number of pressed piers and materials used that would’ve cost an arm and a leg, while others proposed half-baked solutions. In the words of Goldilocks, his solution and his pricing was just right.As a new homeowner, I had many questions that needed answers. Robby’s detail-orientedness was definitely appreciated. He even came during the day-of construction and lifting of the house to make sure all was going as planned. He also provided advice on potential AC line issues that I had and got his trusted plumbers take a look at it as well during my post-work, hydrostatic testing (thanks for the tip, Robby!).The crew that came were very professional and placed everything back to where things were prior to the work that was done. Shoutout to Juan who guided me through what was going to happen the day of, answered all my many inquiries and was flexible with my scheduling during the time of closeout.Caitlin and Ali were helpful during the paperwork and payment processes. I was very busy during the day but they had taken my phone calls even afterhours to process everything.We are very happy with the result and the solutions provided by Pinnacle Foundation Repair. The cracks on my bricks have closed up, my doors are no longer sticking and while I’m still awaiting to find how the drainage will fair during the rainy season, I’m sure that the path chosen for this solution was the best path for my home. Again, thank you so much!
03:36 18 Sep 19
Highly recommend. Honest and thorough, without the pressure tactics.
13:47 17 Sep 19
Robby Brown of Pinnacle performed a quick and exemplary leveling on the foundation of my home. Mr. Brown was quiet, but competent, in his examination of the work required and didn't try to pressure me but thoroughly examined the issues and gave me the best solution without trying to over sell the job. The damage to my home from shifting was extensive, but Pinnacle's staff finished the job within a day and did so quite professionally. I have an extensive background in construction and their techniques were applied accurately without trying to short cut any step of the work. I would highly recommend his Mr. Brown and Pinnacle who were very fair in their pricing and came well within the other competitor's pricing.
The Idiot Savant
01:26 15 Sep 19
I had the pleasure of hiring Pinnacle foundation to repair my foundation. Robby and his crew did a fantastic job! They were both courteous, punctual. Most importantly of all, they did what they said they were going to do! When they were finished, they did not leave a mess for me to clean up. I highly recommend anyone needing foundation repairs contact Robby Brown at Pinnacle Foundation Repair.
06:33 06 Sep 19
Robby was very responsive to my initial inquiry. Answered all questions and concerns thru out the process. His crew was great and did a good job cleaning up afterwards. They got our house back in line. You definitely should use this company!
23:13 05 Sep 19
Robby was more than I could have hoped for when I contracted him and Pinnacle Foundation Repair to repair and jack up a foundation. The communication was excellent and the quality of work exceeded even that.Collin - Owner at Texas Custom Patios
02:16 05 Sep 19
We had a great experience with Robby and Pinnacle! After receiving three different quotes for totally different repairs to our foundation, Robby took the time to explain their repair plan thoroughly and made us feel really comfortable every step of the process. The repair has made a HUGE difference in how solid and even the floors are in the house. We definitely recommend Pinnacle!!
13:25 27 Aug 19
Robby and his crew came out and gave me a thorough evaluation of my foundation. They were very professional. I appreciated their honesty and informative solution for my foundation repair.
17:16 26 Aug 19
Robby and Pinnacle foundation did a phenomenal job repairing our pier and beam foundation. During the inspection, repair, and follow they exceeded all expectations. Juan, Oscar and crew were extremely professional and thorough. You won’t go wrong by choosing Pinnacle.
22:37 20 Aug 19
Excellent service! Robby throughly evaluated my property for foundation issues and provided me with a report that included images and measurements. Robby is a straight shooter. No gimmicks or games. His analysis was great and he provided me with information on preventive care. I definitely recommend this service. Don't wait, get your free estimate today.
13:50 13 Aug 19
Nobody wants to hear that they have foundation issues, but if you do have foundation issues you need to know about it. And you want to be sure that the repairs you need will be handled quickly and professionally. We got several evaluations of our home’s foundation. We chose Pinnacle Foundation Repair because of Robby Brown’s knowledge, his experience in the field and his superior customer service. He made us feel completely assured that the work would be done and done right. We chose wisely. We couldn’t be happier with how the repairs were handled and how the work turned out. All of our questions were answered and everything was explained each step of the way. It was hassle-free and full of great results. I highly recommend Pinnacle Foundation Repair to anyone who needs such services. If you’re feeling down, they’ll lift your spirits...and your house.
02:50 13 Aug 19
My questions were answered in a way that were easy to understand. I recently bought a house in Texas and wanted to be sure there were no issues with the foundation. Mr Brown did not try to sell me his services, he simply answered my questions and told me the house's foundation was fine. Enjoyable experience!
14:42 05 Aug 19
These guys are great! I would highly recommend! Owner was patient and answered all of our questions before anything else and price was very reasonable! Very happy with the work.
01:53 27 Jul 19
We’re very happy with the work performed by Pinnacle and would encourage anyone looking at foundation repair to call and set up a consultation.
19:23 26 Jul 19
I had a great experience with Pinnacle Foundation Repair. Robby and his crew were great, they worked quickly, and when they were finished, they cleaned up very well and put everything back as it was. I would definitely recommend them to anyone needing foundation repairs.
02:52 21 Jul 19
We were very impressed and pleased with the whole process. They were professional, knowledgeable, friendly and trustworthy. Even the final clean up outstanding. We would highly recommend Pinnacle to anyone!
00:22 20 Jul 19
Check out some of our recent foundation work in North Richland Hills below!
Contact us today for foundation repair services
Contact our friendly team by calling 972-251-0018. We will be more than happy to answer any of the queries or concerns that you have. We can also provide you with an accurate quotation for the work that needs to be carried out on your property.
Pinnacle Foundation Repair is committed to providing reliable foundation repair solutions of the highest quality.
Pinnacle Foundation Repair activities are recognized as an “Essential Business Activity” by all Federal, State and Local government entities. We are fervently adhering to the CDC and local health safety guidelines.