I would highly recommend. Robby, Juan, Michael & the rest of the team at Pinnacle are extremely knowledgeable and friendly. Robby gave me peace of mind by explaining each step of the process thoroughly. Juan and his crew did a fantastic job and left the yard looking as it was before they showed up. Michael’s additional assistance was greatly appreciated.
20:54 22 Nov 19
Worried about your foundation? I get it. Spend some money to have a company come out and tell you your house has problems? No thanks! Not only that, you know they're going to tell you you need to have your foundation fixed too right? Of course! It's how they make their money! I didn't even want to deal with it, but the doors that were drifting open on their own told me I needed to. There's a reason Pinnacle has 5 stars so let me tell you why. Nate called me at about 1:45 for our appointment scheduled for 3:00..."if you're available, I can be there a little earlier." Heck yes (Frontier could take a few pointers on that)! When he arrived, he asked me to walk him around the place to share my concerns (Doctors could get some pointers too). Nate took the time to explain what each of my concerns could be and helped let me know that he'd seen way worse so I shouldn't worry too much. He then checked the entire house foundation for how level it was, explained to me what his numbers meant, what I should look for in the future, some steps I could take to help prevent further leaning and then told me that he'd email me the report later that evening. So he was timely, friendly, thorough, and...well...everything you'd want from a guy who could tell you your house might end up in the street, but he didn't tell me that! He told me to keep an eye on things, have them come back out if I notice any concerns...wait!...That's where he's gonna get me...I'll keep having to pay him for inspections!....nope...I got all this service for the low, low price of zero dollars! So thank you Pinnacle for being a company that thrives on serving people...feels like there is a pun in there somewhere about having a great foundation. Thanks also to Nate for outstanding service! I will definitely be scheduling a follow up in the future!
17:44 22 Nov 19
16:22 21 Nov 19
Nate came out to my home for an evaluation. Being a first time home buyer I was worried that I would immediately have to deal with some heavy foundation work after cracks showed up in my drywall. However, the guys from pinnacle came out and checked the crawl space and leveling of the house. Though there were some things wrong they told me it was pressuring to get done right away. They were friendly, professional, and gave me a peace of mind. I know a lot of foundation companies are just trying to make a buck but Pinnacle is really for their customers! When I am ready to get work done it will definitely be through them!
01:57 21 Nov 19
Robby with Pinnacle was awesome! Total five star service.I called to see if it were possible to get a short notice foundation inspection for a home we are buying. We only had 2 days left in our option period, hence the rush for an inspection (was prompted by the general home inspection). Originally I was told they didn't have availability on such short notice, but they called me back a few minutes later and were able to do some juggling to make it work. I think Robby gave up his lunch to take care of me.Robby arrived on time, was dressed professionally, and got to work right away. I walked the home with him and he used a device to look for differences in foundation elevation. We also inspected the concrete foundation that was visible on the outside of the home. After driving all the way out to nearly Denton, on his lunch break, Robby let me know that the foundation was well within normal limits and that nothing needed to be repaired. The small cracks in the tile were normal, and caused by very small up and down movement from the moisture that we get during the rainy months. He did spot some cracks around the outside of the home, but informed me that they were just cosmetic and didn't need to be patched (outside of aesthetic reasons).I was extremely pleased with his honesty, willingness to sacrifice his time, and after all that, $0 in compensation (now I feel like I need to mail the guy a tip... I didn't have any cash). BUT... he earned my business in the future, and I would gladly refer him to any friends or family. Thanks Pinnacle!!!
22:20 19 Nov 19
Great job, lots of work done and surprised how they put everything back together as if the work was not done.
02:17 16 Nov 19
Incredibly thorough, knowledgeable, informative and kind. Highly recommend.
21:30 14 Nov 19
Professional. Great experience altogether.
03:37 12 Nov 19
I liked the professionalism and integrity of Robby. I was worried about the cause of a crack on one of the ceilings at my home. After evaluation, Robby advised that it was not serious to be concerned about at this stage, and did not recommend for any immediate actions. That was a big relief. He did not try to sell anything unnecessarily and I really appreciate his honesty.
02:34 10 Nov 19
This company is a GEM! Robby is amazing and so thoughtful, informative, patient, kind, professional, etc. There was no stone left unturned and as home owners, that is very important because we didn't know a thing about foundation repair. The reports were easy to read and any questions we had were immediately answered and explained. The work was done quickly, professionally, and most importantly- accurately! The foreman of the crew who worked on our house, Ermis, took the time out to talk to us often and keep us updated on the process while they worked. We really appreciated that. Our yard was put back exactly the way it was and the concrete was poured professionally and correctly. The repair was very fast and easy.
14:16 06 Nov 19
Nate came to our house to do a foundation inspection and he was excellent! He took his time with the measurements and inspection. Not only did he show us what the issues were, to give us a visual, but he took time to explain to us how we should go about the repair. We really appreciated his honesty, excellent service and expertise. You cannot go wrong with using Pinnacle Foundation Repair!
06:37 05 Nov 19
I can not say enough good things about the work and service Pinnacle Foundation as provided me. I had a poor experience with a different company which lead me to search for Pinnacle. The CEO came over for the consultation and was friendly, knowledgeable and up front and honest with me. I asked for a couple options in which he went above and beyond to meet my needs. They worked for 3 days and had the project complete which was fixing pretty much my whole house's foundation. Juan and his crew did a fantastic job and left the yard looking as it was before they showed up. Robbie , Juan and everyone at Pinnacle has been such a pleasure to work with I would highly recommend them if you are looking for foundation repairs.
18:40 04 Nov 19
I had a sudden and dramatic drop of the foundation at the front of my house, to the point the walls cracked, and i could not close, latch, or lock my front door. Nate and his team were prompt, polite, and diligent in doing EVERYTHING as quick and convenient as possible! Foundation repair can be an expensive and arduous ordeal, but Pinnacle provided me with powerful quality of service, and got my house back on solid ground. 5/5 would recommend to anyone who thinks they might be experiencing foundation issues! Not only did they complete the work quickly, correctly, and respectfully, they followed up to make sure it stayed done, and reiterated that they come with a lifetime transferable warranty should those repairs ever not be anything more than the absolute best! Thanks Nate and the team at Pinnacle! You saved my house!
19:17 02 Nov 19
CEO, Robby came out and carefully evaluated my property for any foundation problems at free of charge, determined that no work needed to be done. How awesome is that! Very honest.
14:59 31 Oct 19
I personally had a very good experience with Pinnacle foundation repair. They answered all my questions quickly and were very easy to get a hold of. They got my foundation leveled very quickly as I was in a time crunch and they did a very good job. I will definitely use them again if need be.
13:42 28 Oct 19
Robby Brown operates with utmost integrity and honesty. The total experience from the time that I was contacted to set up a schedule to Robby coming to the house was great. After his careful evaluation and inspection of the property, he told me that no repair is needed at this time. In fact, he gave me advice that with better watering and dealing with tree roots, the issue could potentially be resolved. He also offered to come out and do another inspection in a few months to reevaluate the situation. I wish everyone in these lines of business operated like him. I will definitely recommend Pinnacle to anyone in future.
13:11 24 Oct 19
Pinnacle Foundation Repair came out to provide an assessment of a property I needed reviewed. Robby Brown came out and reviewed the property, explained his findings and emailed me the report detailing the findings. Very professional.
13:26 23 Oct 19
Very happy with their professionalism and performance. Evaluation was thorough with clear explanation of the process. Work team was on time and efficient, finishing in one day. Follow up by independent engineer was prompt and plumber performing static test after the work was completed. Professional all the way around.
01:56 23 Oct 19
When I first contacted Pinnacle Foundation Repair, I really did not know what to expect. We noticed a few cracks in our walls and my neighbor told me it was probably our foundation cracking. I was worried that this would be a costly foundation repair as I had heard horror stories about the foundations in TX. When Robby from Pinnacle arrived, he did a thorough check of the inside and outside of my home. I was ready for bad news, but instead Robby said that our foundation did not appear to be in need of repair, but that I should run soaker hoses to keep the foundation hydrated during the hot - dry weather. Robby also told me if I noticed any other cracks to call him and he would come back to recheck. Robby is very knowledgeable about foundation repair, has the highest level of integrity and genuinely cares about his customers. I don't often write reviews, but I was so thankful for Robby's honesty and felt I needed to express my gratitude. Thank you Pinnacle Foundation Repair, I will be your customer for life 🙂
18:41 21 Oct 19
I had an outstanding experience with Pinnacle foundation. I am grateful for their hard work, and willingness to explain every single detail of the work being done to me. Mr. Robby Brown and his team truly care about their customers. Highly recommend this company. Thank you Pinnacle Foundation Repair for saving my house.
17:49 19 Oct 19
Friendly courteous and honest service, and even used disposable booties before entering my home. Robby was the inspector that took the measurements of my home. He was very knowledgeable and walked me through step by step showing me the condition of my foundation and what action needed to be taken to remedy the minor issues, without requiring foundation repair... I Highly recommend!!
15:00 18 Oct 19
A++ company. Robby is an easy guy to work with and very knowledgeable. Communication was excellent. Outstanding customer service. Job was completed on time an exceeded expectation. If you need foundation repair work hire Pinnacle you will not be disappointed.
01:54 14 Oct 19
Called Pinnacle because of foundation problems. Robby Brown came out and took measurements of the foundation and did a thorough inspection. Robby was very friendly, professional and answered all my questions. He found no serious movement and that watering around the foundation would probably fix the problem. However, he was concerned about the high elevation levels running through the middle of the house and suggested having a plumber check our drain lines for leaks which we are going to get done. I highly recommend Pinnacle Foundation Repair
06:02 13 Oct 19
They were very professional and did a thorough job of assessing the situation. Their report was very helpful and really helped us decide on the course of action. They were prompt, friendly and diligent in their work and really followed up throughout the project to ensure we were informed and happy with their work. I'd certainly recommend them for any foundation issues.
22:01 25 Sep 19
When I first discovered that we had to fix our foundation, I was mortified. We are first time home owners and this was our first major repair. Robby and Juan could not have made this process any easier. From the start Robby was informative during our initial estimate. He made sure to send us an email including all of the photos of the damage and mapped out the proposed work. Then he was very patient while we gathered estimates from other companies. Once we settled on Pinnacle, he worked with us on scheduling to make sure we would not miss any work. The actual repair went flawlessly. Juan and his crew were very professional and finished the repair in the three day time period promised. Juan made sure to keep me informed everyday. He also cleaned up any areas inside and out that were dirtied during the repairs. He addressed all concerns during the final walk through and made sure we had his contact information for the future. Robby and Juan have also given us reference material for future home repair projects. I could not have been any happier with the work provided and wholeheartedly recommend Pinnacle for anyone needing foundation repairs.
15:59 25 Sep 19
From booking the appointment to Robbie and his assistant coming out, this company was fantastic to work with. They truly care about customer service. Their honesty and integrity was refreshing and a welcome change from most contractors we have worked with.
15:54 24 Sep 19
Robby was easy to talk to and was very responsive. He arrived at our house and explained everything in detail and took time to go over the report and questions we had. Previous owner had some foundation work done and he was able to find the company that did it and saved us money because it was still under warranty. As a first time home owner, we can't thank him enough.
18:22 23 Sep 19
We were very happy with their work, they were always on time and went out of their way to ensure the job was done right
19:51 18 Sep 19
Robby, Juan and the rest of the crew did a tremendous job at our home. I consulted with many foundation repair companies that do drainage work along with foundation repair, and Pinnacle Foundation Repair’s solution was the most all-encompassing of all. He took time to assess the issue, explained to me the overall process, showed me the materials that they were going to use, and came up with the best solution (in my humble, non-professional opinion). For someone who just purchased their first home, I wanted to make sure that I do things right the first time after buying a home with haphazard DIY repair jobs. During the consultation process, Robby’s proposed solution was a standout. His was the only one that addressed not only my house but my attached carport-turned-to-garage as well. The other companies provided me what seemed too extravagant on the number of pressed piers and materials used that would’ve cost an arm and a leg, while others proposed half-baked solutions. In the words of Goldilocks, his solution and his pricing was just right. As a new homeowner, I had many questions that needed answers. Robby’s detail-orientedness was definitely appreciated. He even came during the day-of construction and lifting of the house to make sure all was going as planned. He also provided advice on potential AC line issues that I had and got his trusted plumbers take a look at it as well during my post-work, hydrostatic testing (thanks for the tip, Robby!). The crew that came were very professional and placed everything back to where things were prior to the work that was done. Shoutout to Juan who guided me through what was going to happen the day of, answered all my many inquiries and was flexible with my scheduling during the time of closeout.Caitlin and Ali were helpful during the paperwork and payment processes. I was very busy during the day but they had taken my phone calls even afterhours to process everything. We are very happy with the result and the solutions provided by Pinnacle Foundation Repair. The cracks on my bricks have closed up, my doors are no longer sticking and while I’m still awaiting to find how the drainage will fair during the rainy season, I’m sure that the path chosen for this solution was the best path for my home. Again, thank you so much!
03:36 18 Sep 19
Highly recommend. Honest and thorough, without the pressure tactics.
13:47 17 Sep 19
Robby Brown of Pinnacle performed a quick and exemplary leveling on the foundation of my home. Mr. Brown was quiet, but competent, in his examination of the work required and didn't try to pressure me but thoroughly examined the issues and gave me the best solution without trying to over sell the job. The damage to my home from shifting was extensive, but Pinnacle's staff finished the job within a day and did so quite professionally. I have an extensive background in construction and their techniques were applied accurately without trying to short cut any step of the work. I would highly recommend his Mr. Brown and Pinnacle who were very fair in their pricing and came well within the other competitor's pricing.
The Idiot Savant
01:26 15 Sep 19
I had the pleasure of hiring Pinnacle foundation to repair my foundation. Robby and his crew did a fantastic job! They were both courteous, punctual. Most importantly of all, they did what they said they were going to do! When they were finished, they did not leave a mess for me to clean up. I highly recommend anyone needing foundation repairs contact Robby Brown at Pinnacle Foundation Repair.
06:33 06 Sep 19
Robby was very responsive to my initial inquiry. Answered all questions and concerns thru out the process. His crew was great and did a good job cleaning up afterwards. They got our house back in line. You definitely should use this company!
23:13 05 Sep 19
Robby was more than I could have hoped for when I contracted him and Pinnacle Foundation Repair to repair and jack up a foundation. The communication was excellent and the quality of work exceeded even that. Collin - Owner at Texas Custom Patios
02:16 05 Sep 19
We had a great experience with Robby and Pinnacle! After receiving three different quotes for totally different repairs to our foundation, Robby took the time to explain their repair plan thoroughly and made us feel really comfortable every step of the process. The repair has made a HUGE difference in how solid and even the floors are in the house. We definitely recommend Pinnacle!!
13:25 27 Aug 19
Robby and his crew came out and gave me a thorough evaluation of my foundation. They were very professional. I appreciated their honesty and informative solution for my foundation repair.
17:16 26 Aug 19
Robby and Pinnacle foundation did a phenomenal job repairing our pier and beam foundation. During the inspection, repair, and follow they exceeded all expectations. Juan, Oscar and crew were extremely professional and thorough. You won’t go wrong by choosing Pinnacle.
22:37 20 Aug 19
Excellent service! Robby throughly evaluated my property for foundation issues and provided me with a report that included images and measurements. Robby is a straight shooter. No gimmicks or games. His analysis was great and he provided me with information on preventive care. I definitely recommend this service. Don't wait, get your free estimate today.
13:50 13 Aug 19
Nobody wants to hear that they have foundation issues, but if you do have foundation issues you need to know about it. And you want to be sure that the repairs you need will be handled quickly and professionally. We got several evaluations of our home’s foundation. We chose Pinnacle Foundation Repair because of Robby Brown’s knowledge, his experience in the field and his superior customer service. He made us feel completely assured that the work would be done and done right. We chose wisely. We couldn’t be happier with how the repairs were handled and how the work turned out. All of our questions were answered and everything was explained each step of the way. It was hassle-free and full of great results. I highly recommend Pinnacle Foundation Repair to anyone who needs such services. If you’re feeling down, they’ll lift your spirits...and your house.
02:50 13 Aug 19
My questions were answered in a way that were easy to understand. I recently bought a house in Texas and wanted to be sure there were no issues with the foundation. Mr Brown did not try to sell me his services, he simply answered my questions and told me the house's foundation was fine. Enjoyable experience!
14:42 05 Aug 19
I cannot speak highly enough about Robby Brown and Pinnacle Foundation Repair. Robby is extremely knowledgeable, honest, and professional. Thank you, Robby! You truly are a man of moral character. To all those researching who to go to for repair, I personally recommend Pinnacle Foundation Repair to anyone, anywhere.
02:39 01 Aug 19
These guys are great! I would highly recommend! Owner was patient and answered all of our questions before anything else and price was very reasonable! Very happy with the work.
01:53 27 Jul 19
We’re very happy with the work performed by Pinnacle and would encourage anyone looking at foundation repair to call and set up a consultation.
19:23 26 Jul 19
I had a great experience with Pinnacle Foundation Repair. Robby and his crew were great, they worked quickly, and when they were finished, they cleaned up very well and put everything back as it was. I would definitely recommend them to anyone needing foundation repairs.
02:52 21 Jul 19
We were very impressed and pleased with the whole process. They were professional, knowledgeable, friendly and trustworthy. Even the final clean up outstanding. We would highly recommend Pinnacle to anyone!
00:22 20 Jul 19