This past summer we noticed a large crack in the foundation running across the kitchen and out the front door. We found out that there was a broken drain line under the house and the foundation had settled.
We called several different companies and narrowed it down to two. Chris came out from Pinnacle Foundation and inspected the house and delivered some pretty devastating news. The foundation had heaved up 4.5 inches in the front and settled down 4.5 inches in the back. The only way to fix the 9 inches of variance was to add 34 steel piers under the slab to level the house and then fill the void under the slab with a concrete and mud mixture. The second company wanted to level the house using 34 concrete piers and fill the void with a poly foam. They said steel piers are not as good, more expensive, and the foam fill is superior to the mud mix. He then told me to call a specific engineering company and they would tell me he was right. I called Chris at Pinnacle back to inquire about the piers and void fill that Pinnacle Foundation usa es and he stated that the steel piers go deeper and don't settle, the void "mud jack" void fill doesn't cause any unnecessary lift and to call the same engineering company and they would tell me he was right. The engineer said that if I wanted the job done right and not have to worry about the house settling go with Pinnacle. If I was looking to save money go with the second company. PINNACLE FOUNDATION HAD THE BEST PLAN FOR REPAIRS, MATERIALS, AND WAS EVEN LESS EXPENSIVE.
Jose was the crew leader overseeing the project. He did an awesome job partnering with our plumber and having a great plan to level the house.The dig team did an awesome job digging 34 access holes to install the steel piers. This included over a dozen foundation breakouts throughout the inside of the house. The engineering company came out at my request to check Pinnacle's work because I have never gone through this type of work before and just wanted some reassurance. The engineer was amazed he said Pinnacle's work was second to none. Their dig team takes time and digs seats into the access holes so that the person installing the piers can be comfortable until the piers are all the way down to bedrock. The welds on the plates on the tops of the piers are top notch. The engineer said this was his first time walking a Pinnacle Foundation work site and he was thoroughly impressed with their work, and I chose the right company to do the foundation work. The crew from Pinnacle Foundation installed the piers from 25 to 35 feet deep. The day of the leveling Pinnacle brought out a few crews to jack the house up to level. Jose assigned a crew member to each pier and gave them a specific time and number of pumps to jack the house up to level. THE HOUSE WENT FROM BEING OFF BY 9 INCHES TO BEING OFF BY ONLY 3/16 OF AN INCH!
Kristen in the office at Pinnacle did a great job answering questions, billing, and scheduling. She worked with our plumber and Jose from the dig team to get the void fill team out as soon as possible.
Bryan was the crew leader directing the void fill team. The crew drilled 2 inch holes every 6 feet all over the inside of the house. The crew then pumped almost 15 yards of mud concrete mix under the foundation to fill the void
Pinnacle Foundation Repair was 5 Star across the board from suggesting the work at the start to cleaning up at the end of the project and every single step in between. Pinnacle Foundation delivered top notch quality work, in a reasonable amount of time, for less money than their competition. I cannot thank the entire Pinnacle Team enough for all of the hard work they provided. If anyone is in need of foundation repair the only company I would recommend is Pinnacle Foundation Repair.
