Pinnacle
Foundation Repair in San Antonio

We contracted Pinnacle for foundation repair. At the time we signed the contract, we were told work would begin in three weeks. They took seven weeks to begin. The work itself was done well. House looks good and leveled properly.
Pinnacle sent out one of their plumbers for a small leak after work was completed. Plumber quoted us $650.00. We thought their price was too high so we hired our own local plumber and we were charged $222.00 for the same job their plumber had quoted us.
Pinnacle later sent their "Engineer Company". Jeff was very friendly and polite, however after he inspected the work, he told my husband and I that work was done great but that the laborers had left some wooden shims instead of steel shims on some posts. He said all posts should have steel shims. He also mentioned that some materials that were used to brace the floor while lifting it up, were not removed when they finished the job. He said he would make sure Pinnacle came back out to fix these things.
There were a couple of snags at the end of the job, but thankfully, Heather from Pinnacle has come to the rescue and is making sure everything gets corrected. Can't wait to have everything reinspected so we can all move on.
Thank you very much Heather! You have renewed our confidence in your company.
Good job and great customer service!

Linda Zavala

Pinnacle did a great job on my house . They were very friendly and wanted to be truthful about everything.Roy G. was very professional and followed up before and after the foundation repair was completed I would recommend and use again

Brian did a great job providing me a quote and explaining the work needed. Thanks for your help!

Brian Phillips was knowledgeable, honest, and easy to work with. He clearly explained my foundation concerns and made me feel comfortable every step of the way.I never felt rushed or pressured. His straightforward approach made it more reassuring. We even ended up sharing grandparent stories, which made the whole experience feel more personal and trustworthy. Highly recommend Brian if you’re looking for someone you can rely on.

John Campbell completed a foundation inspection for a home I am purchasing. He was amazing! He took the time to explain in detail the status of the foundation to help me make an informed decision on my purchase. He went above and beyond to help me track down details regarding the previous foundation repair. 10/10 will use Pinnacle Foundation Repair again and again and always ask for John!

Jason was on time and was very professional. He explained what he was doing during the entire evaluation.

Roy took the time to answer all my questions about my foundation and made the process easy to understand. Excellent customer service from Pinnacle!

Brian Phillips came out on a Saturday for a foundation inspection, and we had a great experience. He was extremely thorough, detailed, and patient throughout the entire process. He took his time to do a proper inspection, explained everything clearly, and answered all of our questions with confidence and patience.

Brian is very knowledgeable, and the information he provided was truly valuable. We’re currently deciding on getting the foundation work done, but based on this experience, we were very impressed with his professionalism and expertise.

Excellent explanation from Brian, very nice, responded to all my questions

Brian was very helpful, knowledgeable and professional. He took the time to answer all my questions at that time and explained things to me I asked about. He provided details about the foundation repairs we are in need of. Thank you Brian.

Brian was extremely knowledgeable and very professional. He took the time to explain everything in full detail about the foundation repairs.

Jason with Pinnacle came out first to assets our foundation and give us a quote. Jason was very knowlegeable and explained what we needed and the process. Clint & Jesse and their crew came out to lift our foundation which required 18 pillars. The process went very well. We were very pleased!

Brian came in timely. He spent time evaluating the house outside structure. He surveyed the inside and reported his findings very clearly and very courteously. He patiently listened and thoroughly answered our questions. He explained and demonstrated with video images the work that Pinnacle would undertake to repair the foundation of our house, should we hire them. He sounded sincere and honest. I trust what he told me and may recommend others to use him for their evaluation.

I initially reached out to Pinnacle Foundation Repair for a bid which I am currently soliciting from multiple foundation repair companies. I have researched issues with foundation ranging from causes such as soil, settling, and possible leaks. I went as far as to look into the how the process of how foundation repair would work best for my area based on soil and which type product was best suited for longevity, quality and ultimately protect an important investment a home. The consultant that came to my home was Brian Phillips. Brian and I toured the outside of the home and I pointed out the initial concerns that I had noticed. I also had mentioned previously that other foundation companies had come out and said I had no issues prior. Brian was the only foundation consultant that said my foundation issue occurred recently and was due to soil and a leak under foundation. I find that hard to believe due to the fact I have had multiple foundation consultants come out for an evaluation and not one has mentioned anything about a leak. It was also concerning to me that Brian so freely offered up his plumber to check it out and the price was too reasonable for something that I know would have cost more money. Brian came and evaluated the inside of my home and did nothing but insult my home by saying phrases as “it’s really bad”, “your house is tilting” with a see saw motion with hands, and even “oh my!”. When I explained my understanding of the foundation issues I had , I was bombarded with constant onslaught of mansplaining. I even went as far as to say during the conversation I am not stupid I have researched foundation issues and repairs. Brian tried to use fear tactics to try to manipulate me into acting swiftly in repairing my home. I don’t think I have ever felt this insulted during a professional process. I was also told if I did not do these repairs now down the line if I decided to sell the property later I would run into issues selling my property to prospective buyers. I find it amusing that Brian thought I as a homeowner did not think of my property as an asset and would not preserve the property value. I honestly think you should avoid using this foundation repair company. During the estimation process it was discussed how the project would be funded. It is rather concerning to suggest to a prospective client to take out a 2nd mortgage, personal loan, or talk about interest rates when your prior work experience is construction work. I think it’s safe to say you wouldn’t ask your landscaper to do open heart surgery on you. Brian has no idea the experience his prospective clients may have. I think it’s best not to give financial advice. I think the cherry on top was the constant mispronunciation of my name and how at the very end he asked for me to leave him a 5 star review because he would be compensated for it. There are better options look elsewhere.

Roy Gonzales and his team did a great job repairing our foundation.

Everything was very professional, looks like they we never there. It was so well done

Thank you Roy for answering all of our questions regarding the status of our foundation. You are very knowledgeable!!

Brian was very knowledgeable and professional. He explained everything so I could understand it. I highly recommend this company.

1957 build, 1800 square foot, pier and beam home surveyed in one hour. My 70 year old foundation turns out to be one of the best. No adjustments or repairs needed. Absolute honesty delivered. "There's nothing for us to do"(!) A quote and floorplan was delivered in the event I see some changes in the coming years. I felt comfortable with the service tech in my home. Ultimate professionalism. Showed up right on time.

What a great experience we had with Brian!! He supper knowledgeable and helpful.

Excellent communication, product, and service. They explained every step as it happened and what to expect.

Jason Cunningham with Pinnacle Foundation was great with my clients! He was thorough and taking his measurements, honest and relaying the findings and just an all-around great guy. He was flexible when we needed to change addresses in our house hunt. Really feel confident that he was able to help my clients! Great job, Jason!

Brian came out and inspected our foundation and provided us our options for repair without pressuring us. He was knowledgeable and able to answer all of my questions regarding the foundation repair process.

Jason with Pinnacle Foundation Repair was outstanding. He performed a foundation inspection for a home we are considering purchasing. His analysis was thorough and he answered any questions we had. I definitely recommend this company!

Brian is a very good example for this company. He was thorough and precise with his explanation of the future jobs getting done. He had an answer for every one of my questions and explained it very understandably. He answered my questions before I even asked them. My neighbors later asked me who that good looking guy worked for. I told them Pinnacle Foundation Repair. The presentation of the service was what sold me. He had the right tools to give me a great and precise quote.
Easy five stars for Brian from Pinnacle.

Thank you Roy for taking time to answer all my foundation questions. By far the best customer service I have had in years, very thoughtful and thorough through and through. Would absolutely recommend!

We received quotes from 4 different companies. Brian's visit with Pinnacle balanced efficiency with thoroughness. I really appreciated the crystal clear recommendation and the price was the most competitive. We're looking forward to getting soon on our foundation repair!

Jason Cunningham has been an enormous help.

Brian is very professional and very knowledgeable. He took his time to explain the process and he answered all of our concerns. I would recommend him to someone with foundation issues.

From Roy,Clint,Robert,Jason, to rest of crew -professional,courteous,confident,knowledgeable-strong team!Very satisfied

The crew was amazing hard working and Roy came and check with me at every step everything was on time i would recommend Pinnacle to anyone who who is lookig for for foundation repair Awsome company

Jason was incredibly personable and knowledgeable and did a thorough job of assessing what is needed for our home!

Called Pinnacle to come and evaluate my foundation. I was concerned because of cracks in the drywall. The evaluation was completed by Jason. He was on time and extremely professional. It turned out that I didn't need any foundation work done which was a huge relief. I highly recommend Pinnacle for their honesty and professionalism.

Met with Brian last week to discuss issue with our foundation. Brian was on time, professional and answered every question we had. We were more than pleased with the experience.

Brian was on time and did a very professional evaluation of our foundation. What impressed us most was his honesty in telling us that he does not recommend any action/repairs as our home is sound. It is so refreshing to meet a person who doesn’t sell you something you don’t need. I highly recommend Pinnacle Foundation Repair.

Brian came out and gave me an estimate and he was great. Honest about the work that needed to be done, walked me through the whole process, and made me feel very comfortable with the process.

John C. was so amazing about explaining everything and making me feel comfortable with the process. He was also literally the most kind and handsome person I may have ever met!!!

Brian is the most professional, kindest, good looking guy! Thank you so much for the great experience.

I worked with Brian, and let me tell you Brian is a people person. He kept me updated on his arrival, he was very easy to talk to, and he took his time to explain any questions my wife and I had!

They were very professional, and even knowing I was looking for a second opinion on work that had been completed by another provider and with whom I have a lifetime warranty, still scheduled and came out for an estimate. I was provided with a diagram for reference and frank responses to my various questions with no hard push for a sale. I found the timing and frequency of reminders/follow ups a bit annoying but especially for something like foundation work over communication beats the alternative. While my sincere hope is I never need foundation work again, if I do, I would consider taking the hit and giving them a call as opposed to relying on my warranty.

Brian was on time as scheduled (free foundation repair quote) very professional and answered all my questions about my home having cracks in my garage and in my laundry room.

Starting with the free estimate/assessment and scheduling, this was a great experience. When I had to change the appointment at the last minute the first time around I got no attitude or headache like I did with another local foundation repair company. In fact, the young lady that rescheduled for me was sweet and charming and happy to help me out.
Later I received a text from the assessor that was coming out and we ended up rescheduling once again to both our benefit which made me really happy. When the appointment finally did happen, it was enjoyable and he filled me in on a lot of useful information. He also had no qualms about not trying to sell me something I didn't need and didn't hesitate to tell me that my foundation was solid and had no issues. I actually have another home that I believe DOES need foundation repair and I guarantee this will be the company I come back to.
Overall just a fantastic experience.

I met with Jason Cunningham today for an estimate and he was very knowledgeable. He went through my entire home and looked under my house for any problems. I was pleased to know I don't have a foundation problem. Thank you!

Roy G, Clint, John and their crew were a pleasure to work with. They were knowledgeable and answered all questions. The work was done well and timely, they also cleaned up superbly. Would recommend them.

Great experience, very personable and knowledgeable. Great company to deal with

Jason was great! He was very knowledgeable and made sure he explained his process and what he was looking for. The team that came out were very professional and fast. Special shout out to Jesse and Roy the operation managers and Ruben the crew chief. They all did a wonderful job.