Pinnacle
Foundation Repair in Grand Prairie

Can’t say enough about Pinnacle foundation. Everyone in the company we dealt with were professional, responsible and very very nice.
Thank you for making an unpleasant home repair a great experience.

Luis is fantastic. Thoughtful, diligent, helpful in explaining.

Keith came for a free inspection today and was pleasant, honest, and on time. He provided 2 options and did not push a rush, mandatory repair. No pressure from Keith and it was much appreciated!

Ryan Tilotta, arrived ontime, looked at the problem areas, and got right to measuring. He explained what he was doing, how the process works, and what I might expect time and moneywise, all interwoven with the most amazing and hilarious stories. He really should write a book or do stand up. I hope to never have another foundation concern again, but if I did, I would definitely have Ryan back to evaluate it. Thanks Ryan for looking at my house. And no, my tears were from laughing so hard not the potential price. Still I'll wait for the final estimate. - Amy Taylor

Very satisfied!! Pinnacle was prompt and professional every step of the way. Chris explained each part of the process and was able to answer my questions as they came up. Victor was great at following up with me while the actual work was being done. Team was in and out in less than two full days and completed over 20 piers including four interior piers. Watching them lift my house in sync was wild. Large cracks are closed and doors are no longer stuck!!

Had Pinnacle come out to inspect our pier and beam home. The process was simple and the information shared was straightforward and clear. If you need a foundation inspection done, I highly recommend.

Excellent service. Jose P. went above and beyond. He came out to do an evaluation and warranty check. He explained measurements to me which showed no major movement. Went over my questions and concerns on keeping the outside dirt good for the foundation. Explained needed to extend drain gutters and better grading in some places as well as getting dirt fill where needed. I had a stuck window and he spent time looking at it and found the issue. I would highly recommend Jose and Pinnacle Foundation Repair!

I had an exceptional experience with Pinnacle Foundation from beginning to end! Keith, the project coordinator, went above and beyond — he ran detailed comparisons of tunneling outside the house versus inside the house, walking me through all the numbers, options, and possible scenarios. He spent real quality time explaining everything so I understood exactly what to expect before the project even started. He patiently answered so many questions and so many additional telephone calls and texts asking about the "what ifs".

Victor, the project supervisor, was equally outstanding. He met with me prior to the project starting to walk through and explain what will happen during the work and when the foundation is actually lifted. He stayed on top of every detail throughout the process and even took the time to fix my front door so it would lock properly after the foundation was lifted — something I really appreciated since my husband was at work during the day and I wanted to make sure the house was secure.

The project took about a week to complete, including all the digging and backfilling. Pinnacle also recommended a wonderful plumbing company to perform the plumbing static test before they backfilled the tunnel that ran under a majority of the house. When the house was raised about three inches, it caused a few plumbing connections to pop after 40 years of compressed dirt around the pipes shifting. The plumbing team handled the necessary repairs, and once the static test passed, the Pinnacle crew returned promptly to backfill the tunnel and restore the yard. This saved me a ton of money because the plumbing crew could utilize the tunnel that Pinnacle had dug out to access quite a few of the plumbing connections.

By the end, the yard looked fantastic — you could barely tell any major work had been done. The office staff was also great with scheduling and communication throughout the process, keeping everything running smoothly.

Once everything was back to normal, Pinnace sent out a structural engineer to sign off on the final numbers of the foundation and issue a report included with the warranty information as well as to satisfy the city work permit.

On top of their professionalism and quality work, Pinnacle offers a lifetime transferable warranty (new owner will have to obtain another plumbing static test in order to transfer the warranty) which really gives peace of mind knowing the investment is protected.

Overall, I couldn’t be happier with the experience. The team’s honesty, care, and attention to detail make Pinnacle Foundation a company I’d recommend without hesitation!

I can’t say enough good things about Pinnacle Foundation Repair. From start to finish, they were professional, honest, and incredibly thorough. The team showed up on time, explained everything clearly, and made sure the foundation repair was done right the first time. At the completion of the job, there was some left over dirt that Miguel the Ops Manager who was on site offered to move to fill in some low spots around my house. Above and beyond customer service!

You can tell they take pride in their work — I called James my sales rep shortly after the crew left to look at something, and without hesitation, he had my question/request addressed immediately.

Highly recommend Pinncale to anyone needing foundation repair done the right way! Big thanks to James (Sales Rep), Miguel (Ops Manager), and Yvette and Kristin (Sales Office) for their exceptional customer service and support.